CUSTOMER SERVICE REPRESENTATIVE

Dayton Freight Lines - Kent, OH4.0

Full-timeEstimated: $43,000 - $54,000 a year
Skills
You belong at Dayton Freight! Join our team of Customer Service Representatives and be a part of The Dayton Difference.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Additional job duties include:
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling

Minimum Qualifications

Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills

Benefits

Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities

  • Full-time and Part-time positions available.