Full Job Description
Bedford, Massachusetts, US
Accelerate your career as you help reinvent the value and impact of information for business everywhere. At Dell we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revolution, join more than 50,000+ around the world who are leading the journey to the cloud.
Are you looking for an opportunity to showcase your sales savvy and relationship building prowess? RSA, a division of Dell, who provides more than 30,000 customers worldwide with essential security capabilities that protect their most valuable assets from cyber threats is seeking an Inside Sales Repetitive to manager and develop sales within assigned inside account portfolios. We’re looking for our next Sales Representative to bring a proven track record of delivering sales revenue, incremental growth, and territory profitability. You’ll be responsible for meeting (and exceeding!) established quota in territory sales, new facings and new or restored accounts.
You will be responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services. This is a sales oriented role with a strong focus on customer service. Advises customer of product features, configurations, pricing, services, availability, etc. Incumbents will have sufficient knowledge to understand product features and the benefits to customers.
The Inside Sales Representative participates in a sales training program and sales training activities that develop skill sets surrounding technology foundations, RSA solutions knowledge, sales and soft skills. This role is part of an Inside Sales Development Program in which these training and sales activities may provide career advancement opportunities to a quota carrying field sales rep.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Duties include driving specific sales programs, outbound calling, and prospecting to grow Dell's market share
Responsible for handling initial customer sales inquiries with the goal of selling new prospects and/or upgrading existing customers' products and services
Advises customer of product features, configurations, pricing, services, availability, etc.
Will have sufficient knowledge to understand product features and the benefits to customers
Can effectively interface at many levels with senior managers
1+ years of general sales or customer service experience
Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
Knowledge of computer hardware, software, & peripherals
Demonstrate strong verbal and written skills
Experience working with Salesforce.com
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.