Camp Host

Firelight Camps - Ithaca, NY

Part-time
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Are you passionate about hospitality? Do you love camping and the outdoors? We are now accepting applications for Camp Hosts at our luxury campground in Ithaca, NY from May through November. A cross between a front desk agent and a mountain guide, you will be checking in guests, recommending itineraries of things to do, lighting real fires, putting out metaphorical ones and basically be running camp.

About Firelight Camps

Firelight Camps are experiential 'glamping' sites that offer a dynamic lodging alternative for guests looking to make memories that last a lifetime. We provide beautiful tented rooms with modern amenities and create an elevated camping experience where guests can experience nature from a comfortable and stylish setting. Firelight's mission is to create comfortable and revitalizing overnight outdoors experiences to encourage self-discovery, bonding with family and friends, and a reverence for the natural environment. We strive to incorporate sustainable development and eco-tourism practices to create economic growth while preserving rural landscapes.

Duties and responsibilities

Our camp hosts are responsible for taking ownership of our campgrounds and running day to day operations. Imagine all the nuances involved in providing a luxury hotel experience. This is an amazing opportunity and we love to encourage our staff to bring their own unique talents to put on display for our guests.

Elements of daily operations include but are not limited to:

  • Greet guests as they arrive.
  • Handle the check-in and check-out process.
  • Monitor and respond to online booking requests and manage the booking calendar.
  • Take reservations and questions by phone.
  • Serve drinks, sodas, and sell retail items such as s'mores and t-shirts.
  • Ensure tidiness of lobby & lounge tents and firepit areas.
  • Interact with guests and make recommendations for things to do in and around Ithaca.
  • Assist with lounge and lobby tent programming such as morning breakfast, evening bar and cocktail service.
  • Assist with group bookings and special events such as yoga retreats and weddings.
  • Collaborate with housekeeping staff and communicate the daily housekeeping needs.
  • Be a brand ambassador for Firelight Camps.
  • Assist the company with any other tasks as necessary.

Knowledge, abilities, skill sets and requirements

  • Bright and friendly demeanor with a love for interacting with other people.
  • Prior food and beverage and customer service and/or hotel experience preferred.
  • Basic computer literacy, ability to run a point of sale system and make online bookings.
  • Must have own transportation to arrive at Firelight Camps at 1150 Danby Road, Ithaca, NY.
  • Starting at $12.00/hr
  • Must work weekends

Firelight Camps is a universally inclusive employer. We strive to hire as diversely as possible. Your skills, hobbies, talents and experiences are the things that make you, you. These qualities will be on display daily. We believe having a diverse staff lends to individual development, enrichment, and an untethered lasting workplace bond.

Job Type: Part-time

Experience:

  • customer service: 1 year (Preferred)

Work Location:

  • One location

Overtime often available:

  • No

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A good first job for someone who is just entering or re-entering the workforce with limited experience or education