Full Job Description
This role is carried out onsite at our New York office location.
We’re looking for an energetic, detail-oriented individual with superb customer service skills to spearhead our administrative team in our expanding office space. As an Administrative Assistant, you will provide comprehensive administrative support to the daily processes and business operations of our fast-paced organization.
The role requires a resourceful individual who is energetic, adaptable, logical, tech-savvy, and works well independently but thrives in a team environment; someone who enjoys learning, building relationships, and possesses good business acumen.
Are you up for the challenge?
Perform administrative duties such as phone operation, visitor greeting, data entry, filing, mail distribution
Perform administrative duties in SalesForce CRM software such as data entry, client file updates and ensuring data accuracy
Provide assistance and support for Global Relay team members in daily operations
Compose external correspondence to Global Relay customers and Partners
Maintain office facilities, including their appearance and cleanliness; provide assistance and support for Global Relay team members in daily operations including the cleaning and organizing of meeting rooms, supply stations, the lounge and cafeteria
Manage and order office supplies and equipment
Coordinate client visits and meetings, including room set up and ordering catering
Collaborate with our marketing team to coordinate our conference forums and various other schemes
Various job-related duties as projects arise, such as event management
Diploma/certificate in Office Administration complemented by relevant work experience
Ability to speak and write English fluently and possesses excellent interpersonal and communication skills with excellent telephone etiquette
Proficient in Microsoft Office applications (Word, Excel, Access, PowerPoint & Outlook)
Goal oriented self-starter who can work independently and reliably with minimal supervision and has an appetite for continuous learning; comfortable working under pressure in a fast-paced environment
Exceptional time-management and organizational & prioritizing skills with great attention to detail
Strong work ethic with a willingness to multi-task and be flexible to take on varied responsibilities
Ability to exercise tact and discretion and can be entrusted with confidential information
Good judgment to proactively and independently solve problems and make decisions
A friendly, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity
For more than 20 years Global Relay has set the standard and trends in compliant communications with our multi-award winning unified communications, data capture, and data analysis platform. We securely capture and manage the world’s communications data and give its owners greater control and visibility to drive value and ensure compliance with the regulatory requirements of a large variety of industries and authorities.
We offer competitive compensation and benefits and all the other typical things you expect, but we are not your typical company. Global Relay is a career-making company. It is a place for big ideas, new challenges, and cutting-edge innovation. It is a place where you can make an impact.
At Global Relay there is no ceiling. This is the land of opportunity for the energetic, intelligent, and driven people that make this company great. The combination of the right people in the right positions and a rapidly growing company means unlimited career potential.
You will receive the mentoring, coaching, and support that you need to reach your personal and career goals. You’ll be part of a culture that promotes and rewards hard work and creativity and will grow into the new opportunities that are available to you.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.