The End User Technology team within the CIB Production Management - Infrastructure Services organization is responsible for managing the CIB desktop and related services. Responsibilities include migrations to virtual desktops (VDI), eliminating unnecessary cost from end user products and related services, providing reports to LOB’s on product billing/inventory/volumes, and partnering with GTI on solutions to upgrade and transform the CIB Desktop to next generation products.
The project manager role within the End User Technology function supports business across all of CIB – including Technology, Operations, CAO, Front Office Business and Support functions. The candidate will have a proven multi-year track record in project management with good understanding of finance and business management, and ideally experience in operating across global multiple business units to influence technology selection and behaviors.
Key Responsibilities Include:
Improve data reporting capabilities by partnering with LOB contacts, and finance teams from CIB and GTI - to update and provide timely reports on billing, inventory and volumes
Partner with Global Technology (GTI) and F&BM to support desktop migrations and escalate and resolve issues as appropriate
Communication & Stakeholder Management
Regular project status reporting including risk and issue management
- Experience with technology and project management office teams within global financial institutions
- Experience working with teams across multiple regions and countries, enabling a ‘one team’ culture and a positive working environment, respecting the cultures and capabilities across locations
- Experience and proven track record in stakeholder management, partnership and project governance
- Proven history of governing technology solutions to meet aggressive and ambitious business agendas with the appropriate quality, timeliness, stability, cost effectiveness and sustainability
- Excellent problem solving skills, ability to quickly broker solutions and resolve conflict situations
- Excellent written and verbal communication skills at all levels
Ability to gather customer/user requirements; simplify complex topics for non-technical audiences and prepare quick pointed summaries for executives and stakeholders
Strong analytical skills
Hands on experience with large datasets and ability to manipulate / convert data into actionable reporting.
MS Excel (tables, pivots, vlookups, calculation formulas, etc.)
MS PowerPoint (tables, images, waterfalls, etc.)
A mindset for risk and control compliance to departmental and companywide standards of financial control and budget management
Knowledge of industry standard project management tools for financial and project reporting
An understanding of company standard technology drivers is a plus
Experience presenting metrics to key stakeholders
Excellent oral and written communication skills across functions and teams, up and down the chain of command
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits. CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.
When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.
At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity. We encourage professional growth and career development, and offer competitive benefits and compensation. If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.
@2019 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran