Office Associate - Opt 2

State of Illinois - Cook County, IL

Description of Duties/Essential Functions
Under the direction of the Nursing Home Identified Offenders Program Manager, performs a variety of confidential, complex electronic clerical functions and data entry, record processing and general office support to the program which serves to protect the lives and safety of residents in long-term care facilities as required by statute. Handles time sensitive and confidential documentation for Identified Offenders residing within Illinois facilities throughout the state, such as criminal history reports, risk analysis and security recommendations. Types correspondence and reports, directs callers, answers questions requiring knowledge of agency policies and procedures and enters electronic information into the Nursing Home Identified Offenders Program database. Communicates, establishes and maintains a professional working relationship with facilities' staff, Illinois State Police, vendors, other IDPH divisions, state agencies, public and private external organizations.

Minimum Requirements
Requires knowledge, skill and mental development equivalent to completion of high school and two years of office experience. Requires extensive knowledge of office practices, procedures and programs. Requires extensive knowledge of composition grammar, spelling and punctuation. Requires elementary knowledge of agency programs, rules, and regulations. Requires ability to operate office equipment and perform routine maintenance. Requires ability to type accurately at 45 words per minute. Requires working knowledge of Microsoft Word, Excel, Access and Adobe Acrobat. Prefers candidates with more than two years of experience working with electronic databases.

Work Hours & Location/Agency Contact

Work Hours & Location:
Monday - Friday 8:30AM - 5:00PM
Office of Policy Planning and Statistics
Division of Patient Safety
122 S. Michigan Ave. (7th & 20th Floor)
Chicago, IL 60603

Agency Contact:
Office of Human Resources
535 W. Jefferson St. 4th fl
Springfield, IL 62761
Phone: 217-785-2031
Fax: 217-785-2038

CURRENT STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above. Applicant must be deemed qualified or have submitted a promotional application to CMS to receive a qualifying grade PRIOR to the closing of the posting period. A separate Bid form and Application is required for each posting/bid ID or your bid will be rejected.
FORMER STATE EMPLOYEES: Submit an Official Position Vacancy Bid Form and new version of the CMS 100 Employment Application to the Agency Contact address listed above.

How to Apply

Click Here for Applicant Information and Grading Procedures
This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation for Office Associate:
Option 2 - Typing

Class Specification (Download PDF reader)
Additional Title and Exam Information (Download PDF reader)
Test Information Guide (Download PDF reader)

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.