Animal Services Officer - Non-Merit

Baltimore County, MD - Baltimore County, MD3.7

Regular Schedule: 39 hours per week

This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly.

A Non-Merit vacancy exists in Prevention, Protection & Preparedness/Animal Services, Department of Health and Human Services.

Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan.

A list of eligible applicants will be established based on the examination as outlined below.

Current and future vacancies occurring in any Office or Department of Baltimore County General Government may be filled from the list of eligible applicants.

All interested candidates must apply at this time.

List all promotions and changes in job duties due to reclassification as separate work experiences on your application. Applicants must include the dates of the promotions and reclassifications.

Note: Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time.

You can attach your transcript(s) or license(s) to your application.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.
Examples of Duties: Under general supervision, investigates complaints, inspects facilities, and enforces laws, codes, and regulations pertaining to animal protection. Performs duties in the receipt, care, custody, and disposition of animals, and the operation and maintenance of animal shelter facilities.
Operates an animal services vehicle. Impounds stray animals and transports them to shelter facilities. Assists with aggressive, sick, injured or dead domestic pets and wildlife. Impounds and returns community cats as part of the Trap-Neuter-Return (TNR) program.
Enforces animal laws and issues citations. Receives, responds to, and investigates complaints and inquiries regarding animal services. Responds to emergency calls during scheduled on-call shifts.
Investigates reports of animal cruelty, animal bites, nuisance and/or dangerous animals and other suspected violations of animal laws. This includes the removal of dangerous animals or those who are victims of animal neglect/cruelty. Testifies in court and at hearings.
Inspects kennels, grooming parlors, pet shops and other animal care facilities. Provides general information, instruction, education, and assistance to the public regarding animal programs, services, and operations.
Completes thorough inspection reports and enters data into computer. Maintains vehicles and assigned equipment.
Feeds, waters and grooms animals. Provides socialization and enrichment to sheltered animals. Cleans, sanitizes, and maintains kennels, grounds, shelter equipment, and shelter facilities.
Assists veterinarians in the examination and treatment of animals. Administers minor medical treatments to animals. Euthanizes animals. Prepares and delivers rabies lab specimens.
Processes adoptions and redemption of animals. Answers telephone calls and in-person requests for information regarding shelter operations. Receives, directs, and escorts visitors through the shelter.
Keeps records of adoptions, redemptions, impoundments and euthanasia. Enters data into computer. Collects fees.
Provides information to the public about adoption, animal laws and licensing. Informs pet owners about available low-cost veterinary services including rabies vaccination, microchipping and spay/neuter. Shares with citizens the details and importance of Animal Services' programs including foster, volunteer, TNR and rabies prevention. This includes off-site events and community outreach.
Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Required Qualifications
Possession of a high school diploma or an appropriate equivalent
at least two years' experience in providing animal care in a shelter, veterinary hospital or other equivalent animal care/control organization.

Knowledge, Skills, and Abilities (Entry Level)
Ability to learn and enforce laws, codes, and regulations pertaining to animal protection and care. Ability to acquire knowledge of the principles and practices of humane animal care. Ability to learn how to investigate and resolve complaints.

Skill in the care and treatment of animals. Skill in handling and transporting of animals. Skill in the use of computers and application software.

Ability to read and understand maps, operate GPS equipment and portable radios. Ability to establish and maintain effective working relationships with co-workers and the public. Ability to communicate effectively, both orally and in writing. Ability to complete and maintain files, records, and forms.

Knowledge, Skills, and Abilities (Full Performance)
Knowledge of County and departmental rules, regulations, policies, and procedures. Knowledge of laws, codes, and regulations pertaining to animal protection and care. Knowledge of the principles and practices of humane animal care and protection.

Skill in enforcing laws, codes, and regulations pertaining to animal protection and care. Skill in the care and protection of animals. Skill in investigating and resolving complaints. Skill in handling and transporting animals. Skill in administering minor medical procedures and euthanasia.

Skill in communicating with the public, co-workers, and with members of other agencies. Skill in producing clear and concise written reports, citations and case summaries. Skill in completing and maintaining files, records, and forms.

Licenses and Certificates
Possession of a valid driver's license equivalent to a noncommercial, class C Maryland driver's license is required at the time of appointment.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (

Mail or deliver documents to:
ATTN: Animal Services Officer - Non-Merit
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.

Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes.

Conditions of Employment: Physical and Environmental Conditions
The work of this classification entails the performance of heavy physical labor including bending, stooping, lifting and carrying heavy animals and objects, and the operation of vehicles and equipment. Work requires exposure to potentially hazardous conditions such as rabid animals, adverse weather, traffic, and cleaning supplies.

Medical Examination and Employment Background Investigation
Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check.