Full Job Description
Thank you for considering a career at Mercy Health
Under minimal supervision of a Supervisor/Manager/Coordinator, the scheduler is responsible from performing revenue cycle tasks necessary to ensure compliance, patient safety, and excellent customer service. The following tasks must be performed timely and accurately: schedule correct procedure/surgery appointments based on verbal requests or written orders (knowledge or medical terms and human anatomy preferred), demonstrate knowledge of Mercy system and services offered, validate patient demographic and insurance information, screen for medical necessity to ensure Medicare compliance, document necessary precertification/authorization for service, verify and accurately document patient eligibility and benefits, calculate and collect patient liabilities (money) and provide exceptional customer service.Associates degree in health related field and a minimum of 3 years working in a physician practice, urgent care or similar setting OR the equivalent practice experience.
Associates degree in health related field and a minimum of 3 years working in a physician practice, urgent care or similar setting OR the equivalent practice experience. Must possess strong interpersonal and communication skills in order to interact effectively with patients and families, physicians and office staff. Ability and willingness to identify operational and/or staff and provider issues and elevate them for resolution.
Analytical and organizational skills required to prioritize activities and adapt to rapidly changing situations.
Experience in CPT and ICD-9 coding required. Must have a working knowledge of ICD-10 terminology.
Demonstrated problem- solving ability and experience.
Must have a working knowledge of medical terminology and computer literacy, to include experience with practice management software. Experience with electronic medical records software (preferably EPIC) desirable.
Possess an understanding of the revenue cycle process and related performance measures.
Demonstrates a commitment to providing high levels of customer service.
A team player, who has demonstrated a commitment to his or her current position and shows leadership potential.
A high energy, self-starter with a strong work ethic who is proactive and anticipatory rather than reactive, and accepts delegation enthusiastically.
Manual dexterity (eye/hand coordination)
Hear alarms/telephone/tape recorder
Repetitive arm/hand movements Exposure to potential electrical shock
Finger Dexterity Exposure to x ray/electromagnetic energy
Color Vision Exposure to high pitched noises
Acuity – far Gaseous risk exposure
Acuity – near
sitting, walking, standing
occasional light lifting
Mercy Health is an equal opportunity employer.
We’ll also reward your hard work with:
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
An employer-matched 403(b) for those who qualify.
Paid time off
And much more
Scheduled Weekly Hours:
ENT & Sinus Associates - St. Rita's Professional Services
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Ashland, Kentucky; Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email email@example.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at firstname.lastname@example.org