Provides administrative and operational support for Property Management Office and functions as front-line contact to external and internal customers, tenants and vendors.
High school graduate, College degree preferred
1 - 5 years of experience as an administrative assistant
Advanced computer skills using MS Office applications (Word & Excel a must)
Strong communication and customer service skills (oral & written) to promote positive client/ tenant relations
Ability to exercise prudent judgment in the absence of supervisory personnel.
Ability to organize and prioritize tasks to ensure accuracy and timely completion
Demonstrated proficient knowledge of and experience with accounting principles & practices
Property management software experience a plus
Routes incoming calls in a professional manner and provides customer service assistance as appropriate
Dispatches and tracks routine work orders to maintenance and janitorial staff
Coordinates vendor/contractor services as appropriate
Maintain service agreements and assure tenant and vendor certificates of insurance meet all requirements
Maintains and monitors key control and vendor/contractor access
Establishes and maintains all files, records and databases (e.g., tenants/leases, vendor contract files, maintenance records, certificates of insurance, management reports, etc.)
Composes routine professional correspondence using accurate spelling and word usage
Assists with lease administration: lease preparation and review, collections, move-in/move out procedures, tenant improvement coordination, tenant relations, event coordination, etc
Assists with financial operations: reviews and codes invoices for payment, prepares timesheets for approval, monitors rental deposits, prepares and monitors purchase orders and contract documents, compiles data for annual budgets, etc
Assists with property inspections as assigned
Responds to emergency situations in accordance with appropriate policies & procedures
Adheres to all safety standards, policies & procedures, and codes of conduct
Reports all pertinent events and activities to Management
Assists with the implementation of ongoing quality improvement programs
Performs all general office duties and special projects as required
Other duties and special projects as assigned
Lillibridge offers a competitive compensation and benefits package to the successful candidate.
Lillibridge is an Equal Opportunity Employer.
Lillibridge does not accept unsolicited resumes from staffing agencies, search firms or any third parties.