- Bachelor's Degree
- Master's Degree
- Motivational Interviewing
- Section 8
- Microsoft Word
- Financial Report Interpretation
- Dental Insurance
- Health Insurance
- Paid Time Off
- 401(k) Matching
Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Director of HOAP Housing in Worcester.
HOAP - Homeless Outreach & Advocacy Project
Many years ago, Community Healthlink recognized that so many of the homeless in our society also battle mental illness, and often a substance abuse problem. In 1985, the Homeless Outreach & Advocacy Project was established with a commitment to link the region’s homeless to a complement of services that would offer: Screenings, assessments, counseling, health care, rehabilitation, and referral to other support systems. A physician, registered nurses and nurse practitioners perform medical evaluations at HOAP’s primary care clinic in Worcester. They visit area shelters to evaluate and refer people for treatment. A psychiatrist and a team of licensed clinicians perform mental health screenings and offer counseling and medications. Case Management staff helps Outreach performed by HOAP staff in the community, through a variety of shelters and other emergency care programs. Staff also seeks to establish contact with the homeless at vacant lots, and even along railroad tracks and bridges. Basic services are also available at HOAP’s primary care clinic and staff offices. Clients can enroll in available health insurance programs, access health care and social security.
The Director of HOAP Housing oversees all supervisory and administrative aspects of the HOAP housing programs and provides consultation to staff and inter-disciplinary team members in order to ensure the quality of services to the client in the HOAP Housing Programs.
Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement
Weekly clinical supervision to meet clinical licensing requirements
Ensure that all staff utilize a housing first philosophy and are trained in harm reduction and motivational interviewing.
Work with staff to ensure that all clients are treated with a warm positive regard and that client interactions are person-centered, goal-focused and reflect each client’s goal plan
Responsible for ensuring that all programs meet the proposed performance measures and seek to enhance and adjust the program as needed to best serve the clients.
Implement all policies and procedures to operate programs.
Ensure that case managers are providing case management to assist housing client in accessing eligible services and that individual action plans are realistic. Elements of the case management to be provided include:
Assistance with daily living skills
Linkage with financial entitlements
Assist with the maintenance of housing
Provide linkage with mental health treatment
Provide linkage with drug and/or alcohol dependency treatment
Assist with employment and vocational issues
Assist with educational needs and goals
Ensure that comprehensive case management files and statistics required by funding sources are maintained and review these for accuracy before submitting.
Attends meetings, workshops, seminars, or community events centered around homelessness and services.
Effectively use HUD tools and ensure compliance with data standards and record-keeping as required by HUD
Ensure that all required data is entered into HMIS (Homeless Management Information System) database.
Ensure all staff maintain contact with all housing clients on a scheduled basis, appropriate to their status and needs
Ensure that staff perform annual re-certifications and inspections for each client and accurately update files as necessary
Communicate effectively in oral and written forms with clients, their families, their significant others, coworkers, supervisors, other service agencies and the community
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
Minimum of a Bachelor’s Degree in a human service field, Masters Degree is preferred.
Must have at least 4 years of experience in the field
Working knowledge of various city and state housing subsidies: tenant, sponsor and project based, including public housing, section 8, low income housing tax credits, and similar programs
An understanding of the impact of trauma on homeless and/or other vulnerable populations
Demonstrated ability to think strategically and to identify departmental/organizational opportunities for innovation and efficiencies.
Proven leadership, strong planning and organizational skills, and ability to work well with managers, peers, subordinates, and internal and external partners.
Ability to work effectively under pressure, take initiative, be self-directed and take direction well
Ability to operate basic functions of the computer and familiar with Microsoft Word programs.
Ability to work collaboratively within the agency and partners in the greater community
Knowledge of community resources and programs.
Knowledge of problems and needs of homeless, low-income, elderly and disabled individuals.
Ability to establish and maintain effective working relationships with a wide and diverse range of others, such as business groups, community organizations, other human service providers and target population groups.
Able to effectively interact with persons with diverse ethnic backgrounds, cultural backgrounds and sexual orientations with respect and dignity.
Deep respect for clients’ autonomy and inherent right to make their own choices about their own lives, while also helping them understand and navigate those choices when complex issues arise.
Ability to read, analyze, and interpret financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Current valid US-issued drivers license and ability to provide registered, inspected and insured automobile for work related purposes, including transporting clients in your own vehicle
Must be able to pass a CORI background check
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.