Work Local is a 10,000 square foot co-working facility based in Marshfield that offers a variety of professional workspace options for individuals and small business teams - private and flexible offices, open seating workspaces and conference & meeting rooms.
Work Local is seeking a dynamic individual to serve as an ambassador to our members. The Office Administrator will serve as the primary onsite point of contact for Work Local members, potential new members and visitors.
The primary responsibilities of this role shall include but are not limited to:
Fostering a strong membership community.
Assisting members with questions, providing solution[s], and/or escalating issues as needed.
Providing day-to-day oversight of the co-working facility.
Answering phones for Work Local and member businesses.
Signing up new members, providing tours of the workspace, obtaining relevant
information to start membership.
Maintaining membership system and associated CRM records, including invoicing members, overseeing accounts receivable, managing conference room schedules and other facility resources and providing ongoing communication with members.
Promotion of Work Local through social media, website and other channels.
Identify additional opportunities to increase awareness and drive business to Work Local.
Maintaining the workspace - mail distribution, stocking and ordering kitchen supplies,
light cleaning of kitchen and workspaces, and ensuring the facility space is presentable at all times.
Acting in a proactive and innovative manner in creating procedures and suggesting new processes.
Occasional small event management - determining space for event, catering needs and technology requirements.
2+ years’ experience in an office environment.
Professional, client-focused attitude and presentation.
Taking initiative in identifying needs of members and within the workspace and actively
Organizational skills and the ability to multi-task is a must.
Must be reliable and punctual: hours are 8:30 - 5:30 with appropriate breaks.
Technical knowledge of various types of business systems and the ability to learn new
Impeccable references; credit and criminal background check will be required.
Job Type: Full-time