Claims Handling Trainee, Schaumburg, IL (June, 2020)

Zurich North America - Schaumburg, IL

Zurich North America is currently looking for a Claims Trainee, to support our Claims Team working out of our North American office in our Schaumburg, IL headquarter office.

Zurich’s Claims Trainee Program is an entry level opportunity for individuals with the drive to become successful members of our claims team. This is an exciting opportunity to begin a career in Commercial Insurance! You will learn all aspects of handling claims by following Zurich's best practices. The program starts in June 2020 and will include three weeks of classroom training in our Schaumburg, IL office.

We offer entry level opportunities in our office in:
Workers Comp
Liability (GL, Auto)

This position will be closely supervised and work within narrowly defined limits of authority providing a high level of customer service to our insureds and claimants. After an initial period of training, this position will handle low complexity claims. Participants go through a structured 12-month training program that gives them the technical and real-life perspective to understand the “Zurich Way of Claims.”

Your claims career begins in your assigned office with a structured training plan working with the local manager and local team.

Next, it is three weeks of centralized classroom training and hands-on experience in our home office in Schaumburg, IL. Your classroom training will provide the technical tools needed in the role. You will also learn how to apply your knowledge to ensure you understand how we “deliver when it matters most.” You will progressively build your skills as you are introduced to more complex Claims, case studies and skill-building exercises that help you understand how to work both internally and with our customers.

The transition back to your local office will be your opportunity to demonstrate what you have learned. You will build on this strong foundation as you continue with 8-10 months of on-the-job training

We select team players who are strategic thinkers, creative and confident risk-takers to participate in the program.

Basic Qualifications:
Bachelors Degree and No prior experience required in the Claims area
Minimum 3.0 cumulative GPA our of a 4.0 scale
Be legally eligible to work in the U.S. indefinitely
Have the ability to travel to Schaumburg, IL for three weeks of classroom training
Be flexible to relocate within a 5-year period to a location within the assigned line of business to one of Zurich’s metro office locations.

Preferred Qualifications:
Corporate internship experience or corporate work experience
Leadership and involvement in extracurricular activities and on campus organizations and/or community, public service or similar activities
Excellent interpersonal and communication skills
High learning agility
Analytical aptitude
Willingness to embrace the Zurich Basics of Integrity, Sustainability, Customer Centricity, Excellence and Teamwork
Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE Disability / Vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.


Primary Location United States-Illinois-Schaumburg

Schedule Full-time

Travel Yes, 5 % of the Time

Relocation Available No

Job Posting 09/12/19