Burger Boy is sourcing candidates for a Operations Manager positions in Northwest San Antonio, Texas.
Qualified candidates will have:
- Ability to lead, motivate, and empower the Burger Boy Crewmembers
- Ability to align Crewmembers with Burger Boy culture by balancing hard work and having fun
- Ability to manage basic tasks; the restaurant’s Crewmembers and fiscal operations
- Takes initiative
- Has excellent verbal and written skills
- Ability to recognize problems and problem solve
- Ability to set goals and convert plans into action
- Knowledge of Labor Laws
- Knowledge and skills in staffing, scheduling, people and cost management
- New Restaurant opening experience a plus
- 3 years restaurant or retail management preferred
- TYPICAL DUTIES INCLUDE:
The Operations Manager - has the primary responsibility of supporting the General Manager in day to day operations of the restaurant; conveying the Burger Boy culture to his/her Crewmembers and Customers; as well be a creative team player who likes to work hard, have fun, and show sincere dedication to Burger Boy. He/she will be responsible for upholding Burger Boy standards for the Crewmember and Customers experiences. He/she will be responsible for leading shifts as well as providing support in financial management, restaurant maintenance and company initiatives.
- Operations Management- Lead “What We Do” on each shift; at Burger Boy “What we do” is to serve the best Burger Boy. Each order is fresh and made to order. Our environment is Fast, Friendly, Clean & Fun! Promote open communication between all levels of Crew in the restaurant including: Shift Managers, Trainers and Crewmembers; lead the Burger Boy culture in the restaurant which is how Burger Boy Respects, Recognizes and Rewards our Crewmembers; assess areas of opportunity and recommend solutions or develop plans to address restaurant or Crewmember issues; align Shift Manager performance and Restaurant performance with company standards; proactively manage operation of the restaurant to include planning/forecasting of weekly sales, labor and COGs; maintains restaurant cleanliness; identifies maintenance problems and communicates problems to General Manager; leads monthly inventory counts and ensures weekly vendor orders are made and properly received; lead achievement of all performance metrics
- Business Management- Support the General Manager in managing food and labor costs to increase Restaurant profitability; lead restaurant to achieve financial goals set by the Operations Leadership Team; identify issues that need addressed , develop a plan to resolve issue and present findings/ suggestions to the General Manager; lead the monitoring of spending on all costs to include: contract services, repair and maintenance as well as supply costs; write successful Crewmember and Shift Manager schedules that set restaurant up for success and adequate sales volume trends; support General Manager in writing of the business plan for the restaurant. Maintains open communication with General Manager, Operations Advisor and the Restaurant Support Office Crewmembers
- People Management- Use company approved selective hiring criteria to maintain a quality Crewmember roster; consults with General Manager on all hiring decisions; train and develop Shift Managers and Crewmembers to improve the quality of the restaurant operation; support the professional development of the Shift Managers and Crewmembers; draft performance plans for Shift managers and share information with General Manager; lead follow up on all performance plans delivered; lead and execute all new Crewmember and Shift Manager orientations.
- Project Support- Understand the purpose, intent, rationale, mechanics, requirements and desired results of all company driven programs and initiatives; actively collaborate, organize and support program implementations at the restaurant level; support General Manager with execution of the restaurants local marketing plans
- ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Minimum of High School Diploma or equivalent required, some College preferred
- Must be 18 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects
- The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day-to-day. The candidate selected for employment will be required to submit to a criminal background check, education verification and drug test.
Interested candidates apply in person online at https://www.burgerboysa.com/apply/
Equal Employment Opportunity Employer M/F/D/V
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- Day shift
- Night shift
Application Question(s):
- Have you ever been convicted of a felony or misdemeanor of any crime related to theft, dishonesty, or involving acts of violence?
Experience:
- General Manager: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Relocate:
- San Antonio, TX: Relocate before starting work (Required)
Work Location: In person
