Full Job Description
As a Team Member at Acceptance Insurance, you will be part of a growing organization that continues to evolve and positively impact the lives of our customers.
Acceptance Insurance offers a full line of benefits including: Health Insurance, Dental, Vision, Paid Vacation, Disability Insurance and Employer Matching 401(k) Program.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants are considered for position and are evaluated without regard to mental or physical disability, race, religion, sexual orientation, color, gender, national origin, age, marital status, military or veteran status or any other protected local, state or federal status unrelated to the performance of the work involved.
The Learning Management System (LMS) Administrator is responsible for continued improvement and maintenance of the LMS platform and other sites supporting the Learning and Development Group. Special focus on effective delivery of eLearning courses, mobile applications, video shorts or other innovative approaches leveraged as part of Acceptance University. The LMS Administrator ensures accurate course assignment, user uploads, user group creation and maintenance, bi-annual course library review and update and timely management of inbound support requests.
Essential Job Functions:
Develops and maintains the LMS platform to meet all regulatory and compliance needs and ensure the accuracy and integrity of all data
Interacts with LMS vendors and content partners to troubleshoot issues as needed
Responsible for LMS maintenance including managing user groups, hierarchies and data feed from internal sources
Responsible for assigning new, dynamic and annual refresher course assignments to meet specific compliance and department training needs
Responsible for auditing training compliance, stakeholder reporting and content management
Maintains documentation integrity to ensure accuracy, quality, version control, and distribution processes. Reviews and catalogs library to ensure e Learning courses, videos and printed materials are easy to identify, access, and updated for all programs
Provides technical support to all user communities which included e-mail, phone support and training mailbox inquiries
Other duties as assigned
Bachelor’s degree in adult learning, English or other related field and/or equivalent related work experience
3-5 years LMS experience (Cornerstone strongly preferred)
Proven project management, technical writing and digital content management experience
High level competency in Microsoft Office Suite and Adobe Products
Experience with video editing using Camtasia software
Experience with WordPress
Familiarity with Flash, HTML/HTM5 and Java Script is a plus
Ability to multi-task and manage competing priorities
Strong time management and project management skills
Ability to gather data, compile information and prepare/deliver data analysis