Full-Time Sales Associate

The UPS Store #2246 - Killeen, TX (30+ days ago)3.9


The Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Sales Associate also must be proficient in Microsoft Office and have a base knowledge in Adobe Suites(Photoshop, Illustrator, etc). The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, printing & wide format knowledge, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean and safe working environment
QUALIFICATIONS
  • High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Good communication and people skills
  • Able to operate and maintain print and finishing equipment
  • Able to work and complete tasks independently in a quick turn environment
  • Outstanding phone skills
  • Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred)
BENEFITS
  • Employee Discounts