Information Technology Specialist, Part-Time

American Gem Society - Las Vegas, NV

Part-time

The American Gem Society/AGS Laboratories is seeking a Part-Time Information Technology (IT) Specialist. If you are interested in a dynamic and high energy position, please read on!

As a part-time employee, your weekly schedule will be based on the company’s business needs, and may fluctuate. There are no minimum hours guaranteed during any week of your assignment however, your hours will not exceed 29.5 hours in one workweek. Regular business hours are 7:00 am-3:30 pm, Monday-Friday.

Essential Functions:

  • Learn and understand appropriate software and hardware supported by the company
  • Provide support to monitor, install and perform maintenance on peripherals and software as directed
  • Provide hardware and software problem resolution as directed
  • Identify and replicate problems, and suggest solutions as directed
  • Provide networking support/troubleshooting and general support as directed
  • Manage the overall planning, direction, coordination, execution, control and completion of assigned projects
  • Performs intermediate technical tasks on all platforms
  • Assists in research and procurement of computer accessories and supplies as directed
  • Maintains confidential nature of matters about company records, policies, and customer lists
  • Performs other duties as assigned

Other Duties: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required.

Competencies:

  • Excellent oral and written communication skills
  • Exceptional customer service and people skills
  • Technical capacity
  • Ability to write routine reports and correspondence
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Proven experience working in an organized, methodical, deadline-oriented environment
  • Ability to meet daily goals and deadlines promptly

Required education and experience:

  • Experience with Microsoft Exchange, VMware, networking, IT support, server administration and help desk tasks in a multi-server environment
  • Associate degree in Computer Science/Technology or a related field preferred
  • 2-3 years of relevant experience

Job Type: Part-time

Salary: $20.00 to $30.00 /hour

Experience:

  • VMware: 3 years (Required)
  • IT Help Desk: 3 years (Required)
  • Networking: 3 years (Required)
  • Microsoft Exchange: 3 years (Required)

Education:

  • Associate (Required)

Location:

  • Las Vegas, NV (Required)

This Job Is Ideal for Someone Who Is:

  • Detail-oriented -- would rather focus on the details of work than the bigger picture
  • Autonomous/Independent -- enjoys working with little direction