Office Technician (full-time) - Tech & Applied Sciences

Milwaukee Area Technical College - Milwaukee, WI (30+ days ago)4.3


This position is eligible to work up to 38.75 hours per week. Start time is 7:45 a.m. The department is located in the Academic School of Technology & Applied Sciences at the Oak Creek Campus.

Under general supervision, responsible for performing difficult and varied clerical duties for a department or an organizational unit. Work requires detailed knowledge of an operation and the exercise of independent judgment and initiative in a wide range of matters to assist management or professional personnel in the completion of significant details including correspondence, public contacts, or by gathering background material for supervisor's review. Employees frequently develop and refine own routines for carrying out work to completion. Trains and directs the work of lower level clerical personnel. Instructions received are general in nature and review is normally only for results obtained.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:

Duties listed may vary in terms of relative importance and others may be added or eliminated as this position develops.
  • Gathers and/or provides factual information, requiring reference to a variety of sources. Compiles, calculates, and prepares statistical material including designing formats for complex tables, charts and graphs.
  • Drafts forms, composes form letters, and compiles factual reports which require exercise of judgment.
  • Enters data through an electronic keyboard to record or verify a variety of complex or encoded data; receives and reviews input and output data; maintains and revises lists, control records and other source documents.
  • Allocates materials to, and cross-files in, a complex filing system. Maintains and updates files, records, logs, listings, and other reference materials. Develops new filing systems as required.
  • Proofreads and corrects written materials. Verifies information for accuracy and completeness and resolves discrepancies in listings, reports, or other sources including information retrieved from data entry terminals.
  • Screens mail and determines which correspondence may be answered by others than immediate superior and addressee.
  • Makes appointments, exercising judgment concerning priorities.
  • May make travel arrangements, which may involve a complex itinerary.
  • Receives and directs visitors to designated personnel or offices.
  • Under general direction and review arranges for meetings and conferences.
  • Answers telephones and directs calls to designated personnel. Responds to questions and inquiries by providing information of a technical nature, requiring knowledge of department operations and procedures; exercises discretion in determining whether and what information should be released.
  • May train and direct a small staff of clerical employees performing a variety of typing, bookkeeping and record keeping duties.
  • Operates personal computer, computer terminal, calculator, duplicating, copying, computer terminal, and other office equipment.
  • Performs related duties as required or assigned.


  • QUALIFICATIONS:

    High School graduation or G.E.D. equivalency; completion of two years of clerical course work in an approved business school or a high school; four years of office clerical experience, including two years of experience at the Clerk II level; or any equivalent combination of experience and training which provides the necessary knowledge skills and abilities to include the following:
  • Considerable knowledge of business English, spelling, punctuation, and ability to make arithmetic computations.
  • Considerable knowledge of modern office practices, procedures, and applications.
  • Knowledge of and proficiency in data entry functions which include entering, deleting, editing, storing, retrieving and printing data.
  • Ability to keep complex records, to assemble and organize data, and prepare reports from such records.
  • Ability to compose form letters and reports relative to departmental rules, regulations and procedures.
  • Ability to establish and maintain effective working relationships with other employees, students and the general public.
  • Ability to do limited typing.
  • Ability to organize, direct, and review the work of a small staff of clerical employees.


  • SUPERVISORY RESPONSIBILITIES:

    None.

    Excellence through diversity. MATC is an Affirmative Action/Equal Opportunity Employer and strongly encourages individuals of all backgrounds to apply.