IT Systems Engineer

Verifone - Lincoln, CA (30+ days ago)3.6

For over 35 years, we’ve been making history. Now, we’re creating the future.

Techs on the beach

On April 14, 1981, in Honolulu, Hawaii, William “Bill” Melton incorporated his new tech company. The original intention was to provide a recourse for retailers who’d been swindled by people handing out bad checks. Bill's product was a kind of verification device using phone lines—a verification phone.

But then a pivot. The credit card industry was relatively new at the time and processing was still being done with carbon paper. Bill saw a way to reduce costs for companies like Visa and MasterCard, while capitalizing on this new technology. Instead of verifying checks, we would provide local businesses a means to electronically process credit card payments. And thus, the Verifone payment device was born.

Now, Verifone is one of the world’s largest POS terminal vendors and a leading provider of payment and commerce solutions. We operate in more than 150 countries and employ nearly 6,000 people globally. Our steady growth has come organically, through a dedication to innovation and strategic partnerships, as well as from savvy acquisitions.

"We believe great work comes from incredible people. We’ve established a team with dedication to committed support and unmatched expertise. Whether it’s building significant client experiences or paving the way for the future breakthrough in payment technology, Verifone is a place where growing your career means making a global impact. Let’s shape the future of commerce together."

Job Title: IT Systems Engineer

Position Summary:
We have an urgent need for a systems engineer to manage and support our LCN server and Public Key Infrastructure (PKI) used to generate Verifone’s core Certificate Authorization & Warranty keys used by manufacturing, service, VIP’s and OS/Application Development.
You will be responsible for effective provisioning, installation/configuration, operation, backups and maintenance of virtual and physical machines and storage related infrastructure along with PKI infrastructure – Hardware Security Modules (HSM’s) and Key Generating devices (KGD’s). You will also maintain both Windows and Linux-based systems. You will provide IT support and lead troubleshooting efforts. You will research and recommend creative methods for system administrative tasks.
You will be responsible for maintaining Virtualization, Storage, Server, and Enterprise Operating System environments within corporate offices located in Lincoln, California Office along with Disaster Recovery site in our Atlanta, Georgia Office.

Essential Duties & Responsibilities:
Manage and monitor all installed systems and infrastructure primarily in Lincoln and Atlanta offices.
Setup and implement new Disaster recovery site in Atlanta.
Replace End of Life Systems
Create monthly Disaster Recovery Kits of all critical systems and ship offsite.
Ensure PCI PIN compliance standards are followed
Design, Develop and maintain installation, configuration, and operational procedures and documentation.
Proactively ensure the highest levels of systems and infrastructure availability
Maintain security, backup, and redundancy strategies
Ensure security best practices and support Global security initiatives

Knowledge & Skills:
Strong working knowledge of Data Center technologies, including: Windows Server 2003-2016, VMware 5.5/6.x, HyperV
Expertise of network based storage systems and SAN, VSAN architecture.
Experience of maintaining PKI infrastructure – Certficate Authorities, Hardware Security Modules (HSM’s) & Key Generation Devices (KGD’s)
Experience with datacenter hardware installation and configuration of DELL servers and DELL MD Storage
Advanced knowledge of PCI PIN compliance, established internal and external IT industry standards, practices, and methodologies.

Technical knowledge and skills that are desired include:
Experience operating large, high-availability, redundant, transaction-based systems.
Powershell scripting an advantage
Experience with virtualization, VMware and HyperV
Experience of disaster recover/backup solutions in a virtualized environment
Strong communication and collaboration skills
Good working knowledge of Data Center technologies including Linux/Unix server operations.

Education and Experience:
Diploma / Bachelor’s Degree in Computer Engineering / Computer Science or equivalent.
Experience in troubleshooting system and network problems and diagnosing and solving
VMware Microsoft certifications preferred.
ITIL experience desired
5 years professional experience in IT
Experience of remote working and working in a globally dispersed team.

Other preferred requirements:
Windows Server MCSA/MCSE Certifications
Verifone is proud to be an Equal Opportunity Employer.