Customer Success Consultant (Remote)

Workhint - Boston, MA

Job Description

Apply from this link:


The perfect applicant works as a vital colleague, ready to team up viably to complete things while giving a phenomenal client involvement in a quick paced and always showing signs of change condition. He/she will have a consultative attitude, can ask the correct inquiries at the ideal time to reveal clients' unstated needs. He/she will show the level of business development, polished skill and relational abilities expected by the world's best organizations. An exceedingly client driven, responsive and proactive methodology is required. Aptitude in the Talent Mobility industry is exceptionally wanted.

  • Own the accomplishment of an arrangement of clients from post-deal through execution and conveyance, including: selection, maintenance, restoration and extension.
  • Act as purpose of heightening for clients, both inside and remotely.
  • Prepare and lead Quarterly Business Reviews/Strategic Account Reviews.
  • Develop 'confided in consultant' associations with key partners to guarantee full comprehension of the client's business methodology, culture and measurements for progress. Conveyance best practices over your client base.
  • Proactive effort to clients, prompting them on potential issues, arrangement suggestions, new item usefulness, systems administration and learning openings.
  • Lead change administration activities to construct champions. Guarantee that clients are embracing it's transformational innovation, completely utilizing our abilities, and getting most extreme incentive from their ventures.
  • Serve as your clients' supporter inside, adequately working together cross-practically to investigate issues and guarantee effective conveyance.
  • Work intimately with the Sales and Service Delivery groups to expand income and encourage restorations.
  • Develop Strategic Customer Success Plans to recognize objectives for each record.
  • Partner with clients and associates to finish, track advance and oversee results.

5+ years in Talent Mobility, HR industry, HR innovation or Customer Success Management, , Global Account Management.

  • Fast student with specialized ability and experience working with SaaS stages, in a perfect world in a high-development startup.
  • Smart, fiery and driven; steps up with regards to learn and shows others how its done with an extraordinary disposition. Want to be a key player on a solid group in a fun, quick paced condition.
  • Works extremely well with others, sets desires, assumes liability for • activities/exercises, underpins others and explores needs viably.
  • Demonstrated capacity to impart, present and impact successfully over all levels of the association
  • Ability to think deliberately and join forces with partners to recognize openings and create arrangements.
  • Creative arbitrator who can apply impact to get partners on board, recognize opposition, present viable difficulties, and can foresee assets, needs, due dates and expectations.
  • Strong client center, account administration and undertaking administration aptitudes.
  • Analytical, sorted out, and conscientious; ready to investigate information, recognize patterns and draw canny proposals that adjust to requirements and objectives.
Additional Information

Apply from this link: