Store Manager

Rue.21 - Lebanon, TN

Full-time

Overview

To manage the day-to-day operations of a rue21 store; reports directly to the District Manager.
Responsibilities

  • Manage a store team of approximately 10 part-time and full-time store associates
  • Drive and maximize store sales to achieve goals, control and minimize shrink expectations, and maintain payroll within budgetary guidance
  • Establish, teach, and demonstrate exceptional customer service
  • Provide associates the tools necessary to ensure customer satisfaction and provide positive resolutions to challenges and complaints from customers
  • Execute company directives for product placement, display, and signage, and maintain company standards for cleanliness and organization
  • Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment
  • Achieve accuracy in executing markdowns, shipping, receiving, and cash control
  • Recruit, train, develop, and retain qualified associates to ensure staffing needs are consistently met
  • Coach, confront, and counsel associates to improve performance
  • Participate in the performance counseling of associates, up to termination of associates as required
  • Establish associate work schedules
  • Provide training and succession planning for the store team

Qualifications

  • Demonstrated ability, in a store management capacity, to successfully operate and drive the sales performance of an apparel retail store
  • Minimum of 1-2 years store management experience required
  • Weekends, holidays and a minimum of 2 nights per week are required on a rotational basis.
  • Physical Requirements:
  • Stand for up to 8 hours
  • Carry up to 40 pounds
  • Climb and balance on ladders
  • Bend at the waist
  • Lift up to 40 pounds
  • Kneel and squat on the ground
  • Reach above the shoulder frequently

Competencies

  • Business Acumen: demonstrates financial and operational understanding of organizational strategies and applies knowledge to business situations
  • Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
  • Customer Focus: demonstrates a customer-driven approach that focuses on anticipating, understanding, and servicing customer needs in order to facilitate a relationship with the brand
  • Leadership: demonstrates the ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
  • Planning and Organizing: effectively creates plan and executes the processes required to achieve the desired outcome in a timely and efficient manner
  • Talent Assessment & Development: demonstrates the ability to manage employee development in a manner that is deliberate and strategic in order to move employees through the organization

Job Type: Full-time

Experience:

  • Retail Management: 4 years (Preferred)