New and Used Truck Sales Rep

Vanguard Truck Holdings, LLC - Beech Island, SC

Full-timeEstimated: $91,000 - $120,000 a year
EducationSkillsBenefits
Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.

Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values: To protect our integrity first

To promote ingenuity and challenge everything

To develop people

To pursue excellence

The Company: Our strength is in our people and team work.

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.

Vanguard Truck Centers is a Successful Company that is Growing and Profitable!

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

NEW TRUCK

Cultivate and maintain a customer base within a given territory through the daily sales call process.
Continuous education to include; technologies in sales techniques, the industry and local market to gain the competitive edge.
Deliver customer focused service through a consultative sales approach.
Sells and delivers a minimum number of vehicles per month.
Writes complete sales orders and processes paperwork in accordance with dealership policies.
Utilizes dealership sales control and follow-up systems.
Attends product and sales training courses as requested by sales manager.
Keeps up-to-date on new products and services within the industry.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Conducts business in an ethical and professional manner.
Satisfies the transportation needs of new-vehicle purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
Fully explains product performance, application, and benefits to prospects.
Describes all optional equipment available for customer purchase.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws that govern retail auto sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each customer.
Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
Works with Service Department to ensure that sold vehicles are prepared for customer delivery prior to customer arrival.
Delivers vehicles to customers, ensuring that each customer understands the vehicle's operating features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership's service department.
Follows up with Sales Admin on all post-delivery items, tag/title work, “we-owes,”, and special requests to be sure that all customer expectations are met.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Attends sales meetings.
Maintains professional appearance.
USED TRUCK

Satisfies the transportation needs of used-truck purchasers.
Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative tractors/truck if necessary.
Exhibits a high level of commitment to customer satisfaction.
Understands the terminology of the truck business and keeps abreast of changes in product technology, incoming inventory, features, accessories, etc.
Provides thorough product information and demonstration to all prospects.
Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.
Closes used truck deals.
Writes complete and accurate sales orders, secures deposits, and processes paperwork in accordance with established dealership policies.
Appraises used trucks when necessary.
Collects accurate and complete financial data on customers when necessary.
Delivers used trucks, explaining used truck warranty, as-is disclosure statement, and service policies.
Utilizes dealership prospect development and follow-up system.
Uses all reasonable methods of prospecting for used truck customers on a daily basis by telephone.
Prepares and turns in to the UTM outside sales call reports, listing who was called, what units were quoted, and units available for sale, if applicable.
Knows and understands the federal, state, and local laws which govern retail commercial truck sales.
Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
Knows and understands equity and values, and is able to explain depreciation to the customer.
Turns 100% of closed deals to F&I manager and presents properly completed paperwork (i.e. insurance information, trade title, etc.)
Works with the service department to ensure that trucks are properly reconditioned on schedule.
Prepares sold trucks for delivery (i.e. cleans truck, ensures reconditioning has been completed properly, and ensures all features are operational) prior to customers arrival.
Delivers trucks to customers, ensuring that the customer understands the trucks operation features, warranty, and paperwork.
Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealerships service department.
Follows up on all post-delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction (Cal-Pro)
Attends sales meetings.
Helps with the used truck inspection process.
Maintains a professional business appearance.
Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Qualifications to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
SUPERVISORY RESPONSIBILITIES

None at this time. However, all salespersons are expected to be collaborative with other peers and share best practices.
Possibly mentor new salesperson in the future.
QUALIFICATIONS

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) required.
Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
Three to five years of New Truck/Used Truck Sales experience preferred and/or training; or equivalent combination of education and experience.
Possess a technical understanding of diesel engines and like components with independent owner/operators, business owners, transportation managers and municipality officials.
LANGUAGE SKILLS

Ability to read, analyze, and interpret general technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS

State Sales License

Valid Driver's License

Experience with Microsoft Word, Excel and Power Point preferred

BENEFITS

Competitive salary
401k with employer match (after 3 months of employment)
Medical, dental, and vision insurance
Employer paid STD and Basic life
Optional life and LTD
Flexible Spending Account
PTO – Paid Time Off program
Career Advancement Opportunities
Background screening is a mandatory pre-requisite for employment consideration.

Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.

Experience
Preferred
Experience with Microsoft Word, Excel and Power Point
Possess a technical understanding of diesel engines and like components with independent owner/operators, business owners, transportation managers and municipality officials
3 - 5 years: New Truck / Used Truck experience; or equivalent combination of education and experience
Education
Required
High School or better
Preferred
Associates or better
Licenses & Certifications
Required
Driver's License
Preferred
NADA Salesperson Cert