Loss Prevention Investigator

DICK'S Sporting Goods - Coraopolis, PA3.5

Reporting to the Sr. Manager of Investigations, this position is responsible for identifying internal theft patterns and trends. This position is responsible for the tactical implementation of investigative tools including case management, video management, refund management, and exception based reporting and processes necessary to identify and resolve avenues of loss within company standards. The position also supports response to external theft and organized retail criminal activity investigations within the company. This position will support the enforcement of policies and procedures.

Job Duties & Responsibilities
Internal Theft Identification

Monitor, identify and assist with internal investigations as required
Collect, analyze and monitor trends through paperwork and computer based research
Provide intelligence and investigative support to the LP field team to include data mining, surveillance, background and social media research, and documentation
Internal Theft Resolution
Conduct high volume of integrity, general loss, and phone interviews with dishonest associates
Assist in Identification and development of strategies to reduce criminal activity in respective stores
Prepare detailed/statistical reports on activities, major losses and investigative findings as necessary
Act as a liaison with local and federal law enforcement
Attend and present evidence in court when required
Ensures all strategies incorporated in the investigation process are within company guidelines
With direction, pursue prosecution and/or restitution to obtain maximum recovery for the company
Prepare clear and concise written reports in a timely manner
External Theft Support
Develop investigative leads by identifying criminal trends and patterns
Develop and maintain a positive relationship with respective law enforcement agencies
Respond to issues identified related to refund management
Aid in development and execution of ORC strategy

Education Requirement
Bachelor’s Degree in Criminal Justice

Experience Requirement
5 - 7 Years
5 years of LP management experience or related experience with at least 2 years in a multi-store environment
Wicklander-Zulawski or similar interview training (CFI preferred)
LSI Scan
General Loss and Phone Interviewing experience
Loss Prevention Certified

Technological Requirements
Proficiency in Microsoft Office Suite
Exception Based Reporting
Refund Management Platforms
Point of Sale
Video Management Systems
Case Management Systems

Knowledge, Skills & Abilities
Ability to work independently – self motivated
Ability and willingness to travel extensively or work remotely
Solid Conflict management skills