Customer Service Representative

Signature Flight Support - Atlantic City, NJ (30+ days ago)3.3


We Service Private Jets!

Training Provided!

Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.

Expectations:
Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
Arranging services including hotel, catering, and ground transportation.
Coordinating aircraft services, such as fuel and hangar storage.
Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
Educating customers on available services, promotions and programs.
Processing customer invoices.
Answering customer questions and resolving issues as necessary.

Position Requirements

We are looking for team members with a High School Diploma or General Education Degree (GED).
Excellent interpersonal, verbal, and written communication skills.
Proficient computer skills.
Must possess a valid state Driver's License.
Previous customer service experience preferred.
Previous FBO experience a plus.
An Equal Opportunity Employer M/F/Disability/Vet

Primary Location: United States-New Jersey-Atlantic City-Atlantic City International Airport - ACY

Schedule: Full-time

Employee Status: Regular