Front Desk International Student and Scholar Advisor

The New School - New York, NY3.9

30+ days ago
The office of International Student and Scholar Services seeks a full-time Front Desk International Student and
Scholar Advisor. The Advisor is responsible for overseeing the transition of international students and scholars
on campus, from their visa applications to their integration into the University community.
Reporting to the Associate Director, the primary responsibilities include but are not limited to the following:
• Advise F-1 and J-1 international students and scholars about relevant regulations & their I-94 statuses
including advisement on and processing for travel, practical training, on-campus employment, reduced
course load authorization, leave of absence, and immigration check-in;
• Review, advise, and sign I-20/DS-2019 documents for travel and ISSS support letters.
• Provide walk-in support and advisement to students and scholars at the front desk, by email and by
phone;
• Participate in regular advisors meetings and supervisory meetings;
• Assess, determine and advise students, scholars, faculty and staff on cultural adjustment, cultural
competence and differences in higher educational systems, provides additional training and resources, as
necessary;
• Monitors USCIS and DOS regulations to ensure that the University remains in compliance;
• Utilize software systems, including but not limited to SEVIS, Sunapsis & Banner;
• Contribute to and participate in the planning & implementation of International Student Orientation;
• Develop and implement events and activities under the goal of facilitating smoother on-campus
integration of international students;
• Supervise staff, as needed, including auditing staff’s work
• Liaise with appropriate staff in other divisions;
• Develop and implement communication strategies to enhance services;
• Additional duties, as assigned

Minimum Qualifications:
• Bachelor’s degree required;
• Minimum of one year related experience as a SEVIS DSO or ARO in status-related student advising &
counseling;
• Ability to work in groups and independently;
• Strong computer skills with proficiency in Windows-based environment including Microsoft Office
applications (Word, Excel, etc.), Google Drive, Banner, Sunapsis and/or SEVIS;
• Excellent communication, organization, & customer service skills;
• An understanding of student development and a demonstrated student-centered approach;
• Punctual & resourceful with a positive attitude;
• Ability and willingness to work weekends and evenings, as needed;
• Must be a US citizen or lawful permanent resident (this is a federal requirement)

Preferred Qualifications:
• Master’s degree preferred