Department: Retail #INDGLP
Supervisor: Store Manager
BASIC FUNCTION
To provide excellent customer service and perform necessary duties in the daily operations of a Goodwill retail store.
JOB DUTIES AND RESPONSIBILITIES
Greets, assists customers and answers telephone in a positive and professional manner.
Operates cash register and credit/debit transactions with accuracy and according to all Goodwill policies and procedures.
Organizes, color coordinates and rotates merchandise on the sales floor ensuring an attractive and convenient layout of sales floor along with visual merchandising and cleanliness of store.
Promotes and represents Goodwill and its mission in a positive manner at all times.
Performs all duties in a safe manner and ensures safe working conditions and work practices. Report safety hazards in a timely manner.
Activity participates in organizational programs and special events.
POSITION SUPERVISED
None
JOB SPECIFICATIONS
POS experience preferred
Ability to read, write, hear, and speak
Ability to perform simple math
Ability to operate necessary equipment such as cash register and credit/debit machines
Ability to speak English in order to interact with donors and customers satisfactorily
Must present a neat and positive appearance
Must be able to identify clothing sizes and gender specific differences
Must be able to work flexible schedule to include evenings and weekends
PHYSICAL REQUIREMENTS
Ability to stand continuously for more than 75 of the shift.
Ability to push and pull racks requiring a force of up to 20 pounds for a distance up to 100 feet for 10% of the shift.
Ability to perform repetitive hand and wrist motions every few seconds associated with cash register use for more than 75 of the shift.
Ability to repetitively lift textiles on hangers weighing up to 4 pounds at or above head level for 25% of the shift.