We have 2 openings at this time, the schedules for each opening are as follows:
Monday & Friday - 8:00 a.m. - 4:00 p.m.
Monday (8:00 a.m. - 12:00 p.m.), Tuesday (8:00 a.m. - 3:00 p.m.), & Thursday (8:00 a.m. - 3:00 p.m.)
Both with an initial 8 week training period of 40 hours per week from 8:00 a.m. - 4:00 p.m.
Under general supervision, makes independent decisions within limits defined by the supervisor, requiring knowledge of departmental policies, rules, regulations and functions. Exercises considerable independent judgment in making determinations on various important problems which do not involve deviations from established policies and procedures. Utilizes word processing, spreadsheet and database applications on a personal computer. Performs typing, administrative and other clerical duties. Establishes and maintains general and confidential files for the department. Operates a variety of communication equipment, maintains police files and record keeping systems, and answers questions from general public requesting police services.
ESSENTIAL DUTIES & RESPONSIBILITIES: Primarily responsible for reviewing, coding, and submitting police records into the department's Criminal Justice Information database. Serves as a receptionist for the public walk-in window. Provides public information concerning court information, weather conditions, road conditions, overnight parking, insurance reports, impounded vehicles and related public police records and information. Determines nature of visit and independently handles or refers to appropriate person. Collects bond money from officers and insurance report fees from general public. Collects and processes vehicle impound fees. Processes and records citations issued by officers.
Additionally handles the following clerical duties as specified:
Operates L.E.A.D.S. terminal by entering, retrieving and/or canceling data concerning arrest warrants, criminal history, license plates, registration of vehicles, impounded vehicles, stolen articles, missing and wanted persons and related information. Scores and enters all offense and arrests in Uniform Crime Reports. Monitors equipment operation and contacts appropriate sources with regard to problems with terminal operation.
Maintains daily reports concerning the activities of officers on duty, types of incidents that have occurred, and other useful information. Creates and maintains confidential and general files, records and correspondence for the department. Files or forwards records to be maintained in-house.
Records and prepares all transmittals of matters relating to Cook and DuPage County Courts.
Monitors and utilizes two way radio communication via radio frequencies to include local Police, Fire, DuComm, ISPERN, Hanover Park Public Works Department, and Civil Defense radio frequencies. Notes pertinent information and forwards information to proper authority as necessary, monitors internal alarm systems.
Monitors the EMnet computer terminal connected to the Department of Homeland Security and other Emergency Management organizations for information relating to threats or events impacting the village of Hanover Park; including severe weather, pandemic disease and terrorism. Acknowledges receipt of pertinent information and forwards information to proper authority as necessary, including the Police, Fire, Health and Public Works Departments.
Answers incoming telephone calls from general public requesting police services of a non-emergency nature and gives information to callers or routes calls to appropriate personnel. Refers calls to DuComm central dispatching service or dispatches service requested for calls requiring immediate action.
Collects money generated from the Police Department's Vehicle Impound Program and prepares necessary paperwork for release of impounded vehicles.
Assists Public Utilities and Public Services Departments by receiving and recording complaints and service requests after normal working hours. Forwards information to departments or notifies proper authorities during emergency situations.
Performs typing, such as notices to appear in court, complaints, alarm and street indexes, memos, letters, incident status cards and daily bulletins. Types or retrieves and copies various reports and records for all police personnel requesting such services.
Files various reports, court dockets and jackets, warning tickets, and L.E.A.D.S. messages. Opens and distributes departmental mail.
Monitors jail complex cameras when prisoners are in the holding facility or processing if new prisoners are being conducted. Assists in booking prisoners and conducts prisoner searches as needed. Conducts periodic prisoner checks and feeding as assigned.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION &/OR EXPERIENCE: High school diploma or general education degree (GED); two years general office experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess the following certifications and/or licenses: LEADS certification within six month of hire date.