Greets patients and visitors and verifies patient information in Nextgen Electronic Practice Management. Performs automated appointment scheduling. Registers patients and updates demographic information. This position maintains patients’ medical charts and receives co-payments for the visit. Provides excellent patient and physician customer service.
KEY RESULT AREAS (KRAs)
¨ Extensive knowledge of medical terminology and basic anatomy and physiology
¨ Transcribe and print pathology reports.
¨ Must possess sufficient academic, technical and clerical skills and knowledge to evaluate, troubleshoot, research and resolve day-to-day issues.
¨ Accurately enter patient information onto patient medical record.
¨ Assist with verifying insurance through NextGen software
¨ Pull slides and paperwork when needed
KNOWLEDGE, SKILLS & ABILITIES, EDUCATION and/or EXPERIENCE
¨ High School diploma or equivalent plus 1 -2 years’ work experience in a medical setting
¨ Effective interpersonal and communication skills required
¨ Excellent telephone etiquette
¨ Knowledge of medical terminology preferred /skills using medical billing system preferred
¨ Typing skills of 60 words per minute with 90% accuracy
¨ Ability to prioritize and multi-task
Keyword: Medical Office Assistant - Family Medicine
From: University Clinical Health