General Summary :
As a Family Dollar Field Specialist you will be responsible for providing exceptional service to our customers. In addition, you will be maintaining flexible operational support of Store Manager and Assistant Store Manager in the execution of daily operational activities in stores within assigned area determined by the Area Operations Manager and Performance Manager.
Principal Duties & Responsibilities :
Ensures positive customer experience delivered by all stores in assigned area by working with Store Manager to ensure that store operating procedures and processes are in compliance with Family Dollar Store Standards. When directed by Store Manager, assists with Door to Shelf Functions, staffing audits, inventory preparation, store processes, loss prevention, and retraining Team Members as needed to correct Operating processes and procedures. Assist with Mystery Shopping as needed and all other projects and duties as assigned by Area Operations Manager and Performance Manager.
Position Requirements :
Prefer completion of high school or equivalent. Ability to read, interpret and explain to others operational directives (e.g., merchandise schematics, etc).
Prefer store manager experience in retail, grocery or drug store environments.
Ability to travel locally and overnight as needed. Valid Driver’s License is required.
Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Skills & Competencies:
Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:
- Plexiglass guards at cash registers
- Associates conduct home health screenings two hour prior to their shift
- Managers conduct in-store health screenings of each associate prior to shift
- Cleaning protocols that include hand sanitizer and supplies to clean throughout the day
- Social Distancing by maintaining at least six feet between yourself and shoppers
- Face masks and gloves for Associates to wear during their shifts
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Employee Stock Purchase Program