Nike Store - Shipping & Receiving Lead - Washington, DC (Georgetown)

NIKE INC - Washington, DC (30+ days ago)4.2


As our Nike Store Lead your mission will be to deliver a premium consumer experience by building the bond between consumer and brand with the highest level of service and applying brand stories to the retail setting.
Responsibilities
Utilize exceptional customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales
Maintain knowledge of all store departments and be able to perform all activities of associates in addition to handling more complex transactions or customer service situations
Provide expertise in one or more areas or functions (Shipping and Receiving, Cashier duties, and Sales)
Seek an ongoing training and education to further develop expertise
Assist Managers in conducting formal on boarding and training programs for associates
Assist with loss prevention efforts by providing proactive customer service
Assist in coordinating work of other associates (but not a formal supervisor)
May have keyholder responsibilities

Qualifications
High school diploma or equivalent
3 years' retail experience
Ability to communicate in English
Basic computer skills, including Microsoft Office knowledge
Must be able to work evenings, weekends, and holidays as needed
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time