Family Peer Support Specialist - Baltimore City

Maryland Coalition of Families - Baltimore, MD (30+ days ago)


Who We Are
Founded in 1999, Maryland Coalition of Families (MCF) is a statewide nonprofit with a central office in Columbia, Md., and staff located in communities throughout the state. Using personal experience as parents, caregivers, youth and other loved ones, we connect, support and empower Maryland's families. Our staff provide one-to-one support to parents and caregivers of young people with mental health issues and to any loved one who cares for someone with a substance use or gambling issue. We also advocate to improve systems that impact individuals with behavioral health challenges.
Overview
Maryland Coalition of Families (MCF) has an employment opportunity for a Family Peer Support Specialist (FPSS) to serve families in Baltimore City. The FPSS must have experience as a primary caregiver, other family member, or loved one of an individual with substance use or problem gambling challenges. The FPSS, after training and orientation, will provide family-to-family support, education, advocacy, coaching, information, referrals and follow-up to families seeking assistance.

Essential Duties and Responsibilities:
  • Provide education and support to family members or other loved ones on behalf of someone with substance use or problem gambling challenges to assist with negotiating their way through the social, legal, educational and health care systems.
  • Facilitate a process for families to develop a plan to: clarify the problem(s); provide emotional support; identify needs and strengths; and identify resources including appropriate levels of services, entitlements, community resources and other natural supports.
  • Assist families and other loved ones in building their own community based support network, and ensure that their goals are integrated into one unified plan as necessary.
  • Facilitate families and other loved ones accessing supports and services by: sharing information about resources and supports; making phone calls to connect families and other loved ones with resources; providing guidance in completing forms and applications; reviewing documents or reports with families and other loved ones to ensure full understanding; and accompanying them to meetings.
  • Support families and other loved ones to fully understand their rights, educate them on laws, policies and procedures, and empower families and other loved ones to effectively articulate their concerns and needs.
  • Assist with outreach and education activities for the Good Samaritan Ambassador Program to increase awareness and understanding of the Good Samaritan Law, including conducting outreach to new families previously unconnected to MCF's work.
  • Build and maintain strong partnerships with agencies and providers of services related to substance use and problem gambling.
  • Ensure that families and other loved ones are equal partners in planning, implementing, monitoring and evaluating their own plans.
  • Facilitate training workshops in assigned region for families as assigned in contract deliverables.
  • Partner with other members of the Peer Support team to create and maintain a centralized, updated directory of substance use and problem gambling resources, including support meetings, screening and referrals for treatment, volunteer training opportunities and other services designed to meet the needs of families and individuals.
  • Collaborate with other MCF staff to develop support and educational programs that empower families and loved ones.
  • Administrative duties to include maintaining client files, submitting required documentation, active participation in supervision and in MCF internal and external training opportunities.
Qualifications:
  • Personal, lived experience as a caregiver, family member, or other loved one of an individual with substance use or problem gambling challenges is required.
  • Prior experience assisting other families and loved ones to obtain appropriate services and supports for their child and family members is desirable.
  • Familiarity with state and local resources and knowledge of how to access them.
  • Willingness and strong ability to build and maintain partnerships with agencies and providers.
  • Active listening skills for providing non-judgmental peer support and engagement to families and other loved ones.
  • Strong written and oral communication skills.
  • Strong computer skills and the ability to efficiently utilize internet search to identify resources.
  • Ability or willingness to learn how to use a database (Salesforce).
  • Current Maryland driver's license and access to own vehicle; in-state travel required.
  • Successful completion of a background check (required for all MCF employees).
Hours/Compensation:
  • Flexible hours up to 40 per week
  • Flexible work schedule
  • Salary commensurate with experience. Salary range $15 -19 per hour
To apply:
Submit resume with a cover letter describing your interest in this position and relevant experience as the caregiver of an individual with substance use or problem gambling challenges: applications will be reviewed on a rolling basis.
Please note that mailed or faxed resumes will not be considered. No phone calls please.

Diversity:
Maryland Coalition of Families is committed to hiring a diverse and talented workforce. We are an Equal Opportunity Employer – all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.