Patient Coordinator

Dermatology Clinic - Austin, TX (30+ days ago)

POSITION: Full Time Patient Coordinator

DEPARTMENT: Front Office in Austin

REPORTS TO: Administrator and Office Manager


ADDITIONAL REQUIREMENTS: Must be a non-smoker. No visible tattoos or facial piercings.

JOB SUMMARY: Provides a friendly and efficient patient experience when patients visit the practice. Responsible for answering telephones, maintaining patient records, distributing daily correspondence, checking patients in and out, verification of benefits with insurance payers, calculation of visit costs, possible travel to other offices.


1. High school diploma

2. Basic typing, English and mathematical skills

3. Medical and/or computer experience, particularly with electronic health records


1. Pleasant personality and disposition

2. Exceptional verbal and written communication

3. Outstanding telephone manner

4. Demonstrates neat and orderly work habits

5. Works well with co-workers

6. Friendly and compassionate with patients

7. Takes initiative to solve problems and complete projects

8. Has positive attitude

9. Trustworthy and bondable


1. Greets and orients patients as they arrive for their appointments.

2. Answers the phone in a friendly and helpful manner.

3. Promptly and efficiently prepare labels, charts, miscellaneous correspondence, medical records request, route faxed documents, etc.

4. Maintains organized patient files.

5. Assists patients as they check out, i.e., scheduling next appointment, completing the superbill, accepting payment, etc.

6. Reschedule patients as needed.

7. Calls patients to remind them of following day’s appointments or notifies of missed appointments.

8. Compiles new patient information packages.

9. Reviews, copies, and distributes correspondence.

10. Maintains proper office opening and closing procedures.

11. Keeps inventory of clerical supplies and reorders as necessary.

12. Keeps office clean and orderly.

Job Type: Full-time - 30 hours

Required education:

  • High school or equivalent

Job Type: Full-time

Salary: $10.00 to $14.00 /hour

Job Type: Full-time

Salary: $10.00 to $14.00 /hour


  • High school or equivalent