Strategic Design Consultant

SAP - Palo Alto, CA (30+ days ago)4.3

Requisition ID: 185130
Work Area: Software-Design and Development
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Original Posting Date: 5/15/2018


SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

Location: Palo Alto, CA

Purpose and Objective: SAP Labs, LLC seeks a Strategic Design Consultant for Palo Alto, CA office location to work in a dedicated project team which supports other multidisciplinary teams in a particular project area that involves analysis and investigation of design issues of various products, applications and systems of high complexity.

Expectations and Tasks: Responsible to deploy expert knowledge of digital user experience(UX) and emerging technologies such as Machine Learning, Blockchain and Internet-of-Things to deliver strong conceptual design frameworks grounded on user research. Define the new capability or enhancements to the existing user experience across the SAP domain. Demonstrate use of design methods such as conducting observational interviews, facilitating workshops, formulating insights related to the synthesis of research data, creating tangible, compelling design solutions that communicate the vision and innovation strategy. Enable internal SAP teams and customers with above methods. Help customers instill innovation culture within their organization. Assess usability problems caused by implementation errors, integration problems or IT customization often in conjunction with consulting domain experts. Create low and high-fidelity design prototypes and UX documentation such as functional specifications, user personas, journey maps and style guides. Collaborate with technical teams iteratively to implement conceptual designs. 30% travel required.

Education and Qualifications/Skills and Competencies: Position requires a Bachelor's degree in Computer Science, Product Design, Human-Computer Interaction, Technology, or a related field and 5 years of experience; or alternatively, a Master's degree and 2 years of experience.

Work Experience: Experience must involve human-centered and participatory methods of design to identify challenges and unmet needs of the user; creating prototypes, realizing design concept constraints, and developing a shared language for communicating with the developers; front end technologies such as HTML, CSS and responsive layouts; design tools such as Photoshop, Illustrator and InDesign; applying design methods such as flowcharts, persona creation, storyboarding, interaction flows and wire-framing; transferring use case definitions to complete design proposals; developing and scripting; visual designing techniques such as strategically placing images, colors, icons, fonts, and other elements; gamification through human-centered methods of interaction animation; realizing art concept constraints and developing a shared language for communicating with other designers; application of innovative technologies such as virtual reality, augmented reality and machine learning; game engines and 3D computer graphics software to create VR projects; using storytelling skills through rendered animation and video. 30% travel required.

Travel: 30% travel required.

Internal use only: reference code lhrs4262

Success is what you make it. At SAP, we help you make it your own.
A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team. ( or, APJ:, EMEA: Requests for reasonable accommodation will be considered on a case-by-case basis. Successful candidates might be required to undergo a background verification with an external vendor.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

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