Full Job Description
We’re seeking an experienced Restaurant Manager to join our nationally recognized bakery cafe. Our managers play a critical role in strengthening operations, accelerating growth, and improving our bottom line. We are growing! Positions available in Millis and Burlington Ma
As a Restaurant Manager, you'll be joining a team of experienced operators who have excelled in the art of the guest experience. You’ll be the foundation of our bustling cafés serving the needs of the region with our handcrafted meals and baked goods and leading our dynamic teams in our hands-on environment.
What you’ll do
Our Restaurant Managers are multi-faceted and create a memorable guest experience through the food we serve, the service we provide, the team we lead, and the environment we keep.
Work in conjunction with your core café group and recruit, hire, train and develop team members to keep the café fully staffed and growing.
Partner closely with ownership and our BakeHouse management to ensure a smooth operation at your location.
Function with an ownership mentality and become the face of the operation in your local region. Promote the company through community outreach and superior guest interactions.
As a business savvy individual, you’ll manage budgets, P & L’s and inventory in partnership with your team.
Our Restaurant Managers may occasionally float between locations based on business and staff needs to help elevate best practices, expand product offerings, and ensure smooth operations.
As Restaurant Manager, you’ll have the opportunity to work side-by-side with your team in all aspects of the business during peak service times ensuring the highest level of guest satisfaction.
Experience and comfort in the kitchen is required for this role. You will be asked to back up the line on occasion, lend a hand with simple tasks in the bakery when necessary, and encourage team work in all aspects of the business.
You have prior experience managing in a Polished Casual, Fast Casual, or Upscale enterprise.
You have an impressive track record of being a top performer
You thrive working and leading in a collaborative team environment
Are highly driven and ambitious and are a make it happen individual
You see the big picture and coach your team to help you make it happen
Sustainable operational results with a solid job history
You strive to be your best every day
Strong instincts in how to be strategic in leading client-facing conversations
Stellar business acumen—managing a P & L, scheduling, ordering & inventory
Hands on leadership in a scratch kitchen restaurant including being able to work the line when necessary.
The desire and ability to learn and excel personally and professionally
Bachelor’s degree or higher preferably in a hospitality related field
3+ years of experience managing a team in a high-volume facility
Excellent written and verbal communication skills, collaborative work style
Must be able to stand for long periods of time (up to 10 hours), and lift, bend, stoop, twist, and carry 50 pounds.
Commercial kitchen experience required.
Founded in 2011, Twist Bakery Café uses only the freshest and all natural ingredients to handcraft crave-able food. As a boutique bakery, we provide scratch made bakery favorites that just so happen to meet the needs of those with food allergies and sensitivities. By building our products using hand selected high-quality ingredients, and by choosing team members who share our vision, we are building a company that aims to connect people with the food they care about, one meal at a time. Locations in Millis and Burlington MA.