As part of the Systems Support Office (SSO), the Compliance Review Unit Supervisor will supervise a team of analysts responsible for reviewing staff compliance with Connections and Legacy systems data entry. The compliance unit identifies data entry non-compliance in order to ensure SSO staff brings Legacy systems into immediate compliance with City and State regulations. When necessary the compliance unit recommends a unit or single staff for in-service systems training in order to improve data entry proficiency.
Specific duties and responsibilities will include but are not limited to:
- Maintain the SSO Quality Review Tool which measure the accuracy and timeliness of data entry to BICS, Connections, Connections Activities (aka CCRS) and WMS.
- Create and monitor implementation of corrective action plans for units that fall out of compliance.
- Assist in the development and delivery of In-Service Training to improve the timeliness and quality of service case openings, maintenance and closings.
- Collects and analyzes statistical and other quantitative data, employing standard data collection and statistical techniques, in order to produce summary descriptive or projective results for agency decision making.
- Monitors, reviews, controls and coordinates subordinates’ activities, assignments, projects and cases by personal observation, review of statistical and narrative data, reports, and correspondence.
- Compare work completed with milestone expectations, to meet program and unit objectives.
- Prepare, distribute, and schedule work activities and assignments based on knowledge of nature and duration of activities and assignments to be performed.
- Use basic scheduling techniques, and desires and abilities of staff where possible, in order to provide a timetable for efficient completion of unit work and adequate coverage during hours of operation.
Minimum Qual Requirements
1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee
benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1" above.
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
This position is open only to permanent candidates currently serving in the civil service title of Associate Staff Analyst.
The City of New York and the Administration for Children’s Services are Equal Opportunity Employers Committed to Diversity
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New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.