Program Director-Behavioral Health Community Partner

Community Healthlink - Worcester, MA2.9

Full-timeEstimated: $68,000 - $86,000 a year
Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Program Director in Worcester.

Community Healthlink’s Behavioral Health Community Partner (BHCP) program is a new, innovative Care Management approach for MassHealth members with complex medical, behavioral health and social needs who are part of the new Accountable Care Organization (ACO) and or a Managed Care Organization (MCO). Multidisciplinary BHCP teams will play a key role in providing high quality integrated care; functioning as a bridge between clients, behavioral health providers and medical providers. Team members will use their expertise to support individuals to navigate health and social systems in order to help members address social determinants health, and improve overall quality of life and health.

The Program Director of the CHL BHCP Program will lead Care Coordinating Teams in implementing this exciting, innovative service for MassHealth members with complex medical, behavioral health and social needs. The Director will be an experienced practitioner of the healing arts and a thoughtful/compassionate bridge builder. In this role, the Program Director will supervise Team Leaders of the BHCP teams and help develop procedures and workflows that are highly collaboration, instill hope, and most importantly, center on the Person’s strengths.

Compensation based on education and related work experience, licensure and other qualifications

Health and Dental insurance (available upon starting)

Generous paid sick, personal, holiday, and vacation time

CEU benefits

Life and Disability insurance

401k with agency contribution

Flexible Spending Accounts available

Wellness activity discounts

Work related travel reimbursement

Oversight of clinical and programmatic operations of CP program.
Supervise CP Team Leaders.
Monitor BHCP metrics including quality, utilization, and engagement.
Leads implementation & coordination of CP activities.
Develops & maintains relationships with primary, BH, LTSS, Spec, & hospital providers.
Performs duties using recovery oriented principles.
Demonstrate person centered strength based communication with staff and consumers.
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.

Must have a Masters degree in social work, clinical psychology or a related human services degree
Must be licensed in the state of MA (LICSW, LMHC, Licensed Psychologist or RN)
3 or more years experience in a mental health setting
Minimum of two (2) years supervisory experience in a health care setting
Ability to manage all fiscal aspects of the program, i.e.; managing budgets, program expenses, census, staffing, etc
Able to exercise good judgment and is creative and proactive
Be flexible and able to multi-task
Possess strong interpersonal skills, problem solving ability and confidence
Demonstrate effective communication with consumers, staff, peers and other professionals (oral and written)
Must be proficient in MS Office
Current valid US-issued drivers license and ability to provide a registered and insured automobile for work related purposes including travel between work sites
Must be able to pass a CORI background check
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.