Shift Lead

Taco Bell | Bell American Group - Ferdinand, IN3.6

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Your Role
Support the GM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and is willing to provide help and guidance to others.

Your Responsibilities

People First and Development:
Make new people feel welcome and know the team personally
Regularly recognize and show appreciation for the team
Provide positive and upbeat culture, by motivating the team to take pride in their shift
Diffuse and handle conflict situations to reach a resolution
Hold individuals accountable for their performance while inspiring them to achieve restaurant goals

Guest Focus:
Ensure your team is delivering excellent guest satisfaction
Resolve dissatisfied guests positively and quickly
Ensure team is in clean, neat and appropriate uniforms
Personally demonstrate that guests needs are the highest priority
Utilize tools and systems to ensure team is providing PREMIER guest service

Premier Operations:
Assist profit and loss management by following cash handling, security procedures, maintaining inventory and managing labor
Oversee proper food preparation, rotation, portioning, cooking and holding times
Inspire and help team see their role in achieving restaurant goals
Strive to exceed standards and targets (Guest Satisfaction, Labor, Speed)
Maintain facility maintenance standards with a zero tolerance mindset

Brand: Taco Bell
Address: 420 S Main Street Ferdinand, IN - 47532
Property Description: 3050 - Ferdinand - Ferdinand, IN
Property Number: 031692