The Center Orthopedic & Neurosurgical Care is looking to add an Appointment Scheduler to our outstanding team of employees. At The Center we pride ourselves on having a culture of mutual respect, professionalism and exceptional patient care. Bring your amazing customer service skills and administrative experience and come work for an organization with an outstanding reputation in Central Oregon. The Center offers a competitive wage and excellent benefits. This position is onsite only and not eligible for remote work.
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Greet patients, visitors, and medical staff in a consistently friendly and courteous manner via phone and in person.
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Answer the telephone promptly and handle patient inquiries regarding appointments, prescription refills, non-medical questions, order status, and clinical department requests professionally.
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Ability to handle high call volume.
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Maintain, verify, and update patient demographics and insurance information while maintaining confidentiality.
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Accurately enter appointments and related data into scheduling system.
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Adhere to and implement insurance and billing policies.
Skills:
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1+ years health clinic experience a plus
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Exceptional customer service skills
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Strong computer skills.
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Ability to work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
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Ability to work as part of a team as well as a productive individual contributor
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Ability to multi-task and work in a fast paced environment.
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Strong organizational and time management skills.
Benefits:
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Health insurance
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Health savings account with employer contribution
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Dental insurance
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Vision Insurance
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Flexible spending account
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401(k) with profit sharing match
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Life insurance
