Full Job Description
Job Summary and Mission
If you’ve got what it takes to help transform one of the most iconic brands in the world into a lean, efficient and highly automated platform, we’d like to talk to you.
As a Sr. Platform Engineer, you will be relied on for your experience, technical expertise, and ability to positively influence others. You will help design and implement cloud-based and in-store systems. You will support other engineers by helping to set priority and providing guidance or giving feedback on deliverables. This position will also help define and implement best practices within the team.
An effective Platform Engineer will be detail oriented, have broad technical understanding, and is a team performer. You have a diverse background in architecture, distributed systems, and development. To be successful, you must have extensive experience working with cloud technologies, be able to solve complex problems quickly, and thrive in a highly collaborative environment.
As a member of our team, you will build a secure, scalable, and easy to run platform using Kubernetes, Amazon Web Services, HashiCorp Vault, and Go. This solution will provide secrets and identity services to over 10k retail stores.
Models and acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Contributes to influencing within team, across IT, and with business partners to implement cost-effective solutions
Establish cross-functional, collaborative relationships with business and technology partners to align roadmaps and deliver business objectives
Support other engineers on the team by helping to set priority and providing guidance or feedback on deliverables
Support product owner by helping to initiate, prioritize, and organize complex development efforts within team
Contributes to decomposing complex designs and deliverables to realize iterative value
Support developing high-level approach and solution design during project creation and providing LOE
Support product owner during requirements gathering activities, gap analysis, and backlog grooming.
Implement design patterns and has ability to negotiate within solution by socializing ideas with appropriate teams
Provide 24*7 support of critical systems in a rotating on-call environment
Implement deep telemetry capabilities to provide ongoing success and performance metrics
Create and maintains KPI metrics reports, provides trends analysis for recurring issues, and prioritize remediation efforts for recurring issues
Engage in incident resolution and the facilitation of cross functional troubleshooting, root cause analysis, and coordination with vendors as needed
4-6+ years’ professional industry experience with software / systems development or in a DevOps role
4+ years’ experience in one or more systems languages: C++, Python, and/or Go
3+ years’ experience with Amazon AWS, or Microsoft Azure
3+ years’ experience operating complex, large¬-scale, guest -facing applications or services
1+ year experience administering or configuring Kubernetes clusters
4+ years’ experience in system administration, network administration, and systems engineering
3+ years’ building and operationalizing large scale customer facing services on Amazon Web Services (AWS)
Expertise with containers, orchestration, and service mesh. Preferably Docker, Kubernetes, and Istio
Knowledge of basic web technologies (HTTP, HTML, DNS, etc.) and Public Key Infrastructure (PKI)
Ability to debug and strong desire optimize code and automate routine tasks.
Outstanding troubleshooting, attention to detail, and written and spoken communication skills.
Experience migrating an organization to a new technology platform
Experience implementing a solution using HashiCorp Vault
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at firstname.lastname@example.org