As an Administrative Professional for the CIA, you will fill critical positions, performing a variety of skilled and semi-skilled duties related to internal and external customer service ranging from routine to complex clerical, secretarial, enterprise and administrative work. You will work in a fast-paced, challenging environment where your organizational skills and attention to details will help you handle a wide array of tasks.
To perform this job successfully, you must be able to perform each essential job function as listed below:
Business skills - display a working knowledge of office practices and procedures
Problem solving – gather and analyze information to identify and resolve problems in a timely manner
Customer service - satisfy customer needs by providing and delivering professional, helpful high quality service and assistance
Planning/Organizing - prioritize and plan work activities using realistic action plans
Administrative support - directly support senior Agency leadership and other assigned management positions, including calendar management/scheduling of appointments
Verbal/written communication skills - proofread/review correspondence for accuracy and completeness
Technical skills - knowledge of technology/office equipment and willingness to learn new information systems and software; proficiency in the use of computer applications and MS Office Suite (e.g., Excel, PowerPoint, Word)
Accounting - expense tracking, billing/invoicing, tracking division requisitions, purchase orders
Offices of the CIA - Directorate of Support
The Directorate of Support (DS) provides everything the CIA needs to accomplish its critical mission of defending our nation. The DS provides business operations support to Agency components including all aspects of security, logistics, facilities, finance, education, medical services and human resources. Learn more about the Directorate of Support.
Life at CIA:
In addition to a comprehensive benefits package, the CIA offers exciting career opportunities and a dynamic environment. We're on the forefront of world-altering events - as they happen. So working here isn't just a job, it's a mindset and a lifestyle.
High School diploma or GED
GPA of at least 3.0 on a 4.0 scale
Prior experience in a customer service or administrative professional position or equivalent military experience
Ability to maintain a professional demeanor, practicing strict confidentiality for all sensitive information
Promotes and practices the highest standards of personal and professional conduct
Initiative and flexibility
Ability to work in a team environment and independently
Ability to perform multiple tasks simultaneously, at times working under pressure with competing priorities
Ability to devise and implement improved office procedures as needed, while delivering outstanding customer service
Associates or Bachelor’s degree
Four (4) or more years of administrative/office experience
Equivalent federal government or military experience
The following items must be attached to your on-line application (PDF format preferred):
Cover letter in which you specify your qualifications for one or more positions
Unofficial transcripts for all degrees
ALL POSITIONS REQUIRE RELOCATION TO THE WASHINGTON DC METROPOLITAN AREA.
All applicants must successfully complete a thorough medical and psychological exam, a polygraph interview and an extensive background investigation. US citizenship is required.
To be considered suitable for Agency employment, applicants must generally not have used illegal drugs within the last twelve months. The issue of illegal drug use prior to twelve months ago is carefully evaluated during the medical and security processing.
Important Notice: Friends, family, individuals, or organizations may be interested to learn that you are an applicant for or an employee of the CIA. Their interest, however, may not be benign or in your best interest. You cannot control whom they would tell. We therefore ask you to exercise discretion and good judgment in disclosing your interest in a position with the Agency. You will receive further guidance on this topic as you proceed through your CIA employment processing.
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