Front Desk Receptionist

Americinn of elkhorn - Elkhorn, WI (30+ days ago)


Front Desk Clerk AmericInn Elkhorn, WI

We have a couple Guest services Representative positions to fill!

*Shifts May Include:
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2nd Shift: 3 pm-11 pm

**Must be available 2nd shift weekends, & holidays**

Guest Services Representatives are front line the front-runners of the property's policies, procedures, and first impressions. They are the sales people and customer service representatives essentially, the physical embodiment of the property. The front desk organization is very important as clients and visitors judge a company by how it's front desk operates! This is especially true of the hospitality industry where the first impression is definitely the last impression. Employees working at the front desk of a hotel are required to be professional, hands on, and very pleasant, even in the event of adversity.

Overall, the Guest Services Representative is responsible for:

  • Sales of the guest rooms
  • Customer Service
  • Safety and security

More specifically:

  • Greeting arriving guests
  • Selling available guest rooms
  • Accurately processing a guest's reservation
  • Accurately processing payments and charges
  • Communication on the telephone and in person
  • Provide assistance for any guest inquiry
  • Monitor the activities within the property, the distribution of keys and access to the building
  • Maintain the lobby, front desk, and common areas during each shift
  • Manage accurate accounting of all rooms
  • Know all safety precautions, emergency procedures, and be familiar with the building

Education: High School Diploma or the equivalent required as a minimum. Must be able to speak, read, write, and understand the primary language used in the workplace.

Experience: Previous hospitality related experience and customer service preferred, but will train the right candidates! Hourly wage is negotiable depending upon experience!

Come in and fill out an application in-person: AmericInn Elkhorn, WI

Please come in today and fill out an application.

Job Types: Part-time, Contract

Salary: $10.00 /hour

Qualification Questions
You have requested that Indeed ask candidates the following questions:

  • How many years of Customer Service experience do you have?
  • Have you completed the following level of education: High school or equivalent?
  • Are you in Elkhorn, WI?

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Job Types: Full-time, Part-time

Salary: $10.00 /hour

Education:

  • High school or equivalent (Required)