Victim Assistance Specialist

Department of Justice - Boston, MA (30+ days ago)4.1


Duties
Summary
For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/ .

As needed, additional positions may be filled using this announcement.

This position is also being announced to applicants eligible to apply through Merit Staffing procedures under
18-MA-10227272-MS .

Responsibilities
Responds to victim inquiries via phone, e-mail, letters and fax, assessing victim concerns, and determining program eligibility for victim assistance services.
Refers victims to other agencies, such as agencies providing medical, psychological, legal, financial, shelter, child care and employment services.
Advocates on behalf of crime victims with other federal, state and local agencies, creditors, credit reporting agencies, businesses and others in regard to issues and problems caused by the crime being prosecuted in the District.
Provides in-court support during hearings and trials.
Obtains services and assistance for victims through specific federal programs and funds such as the Federal Crime Victim Assistance Fund (FCVAF), the Trafficking Victims Protection Act (TVPA), and others.
Provides victims with information pertaining to the criminal justice process, and the State Crime Victim Compensation Program application requirements.
Travel Required
Not required

Supervisory status
No

Promotion Potential
11

Job family (Series)
0301 Miscellaneous Administration And Program

Requirements

Requirements
Conditions of Employment
You must be a U.S. Citizen or National
Background investigation, credit check, and drug test required
You must be registered for Selective Service, if applicable
If selected, you may be required to complete a one year probationary period.
You must meet all qualification requirements upon the closing date of this announcement.
Qualifications
Applicants must possess and demonstrate in their application packages that they meet the following minimum qualifications:

To be eligible at the GS-09 level, you must meet at least one year of full-time specialized experience equivalent to the GS-07 level in Federal service. Specialized experience is defined as performing the following types of duties: Providing witness trial preparation, advocating on behalf of crime victims and providing them with direct services (i.e. in-court support during hearings and trials, providing medical, psychological, legal, financial, shelter, childcare and employment services); responding to victim inquiries, determining program eligibility for victim assistance services; and providing information to victims regarding court dates/ changes, results of trial and other notifications.

OR

Applicants may also qualify based on education. To qualify for the GS-9 level, applicants must have one of the following types of education in a related field (e.g., Criminal Justice): a Master's or equivalent graduate degree (such as an LL.B.); OR 2 full years of progressively higher level graduate education leading to such a degree. Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position.

OR

Applicants may qualify based on a combination of specialized experience as described above and graduate-level education as described above which when combined equal 100% of the requirements. To calculate your percentage of graduate education, first determine the total number of graduate hours that exceed 18 semester hours (or your school's definition of one year of graduate study), then divide the total number of your excess graduate semester hours by 18 (or your school's definition of one year of graduate study). To calculate your percentage of qualifying experience, divide your total number of months of qualifying experience by 12. Now, add the two percentages together. The sum of the percentages must equal at least 100%. (Only graduate education in excess of the first full year may be used in this calculation).

To qualify for the GS-11 level, applicants must have at least one full year of specialized experience equivalent to the GS-09 level in Federal service. Specialized experience is defined as performing the following types of duties: analyzing victim-witness communication needs; developing and administering a comprehensive victim-witness program; conducting workshops or meetings with victim-witness subject-matter specialists and related officials; and determining the elements of an effective agency witness program. Providing issue analysis and recommendations to management on victim-related matters, as well as providing training, information and resources to others regarding victim-related matters, in addition experience will include: providing witness trial preparation, advocating on behalf of crime victims and providing them with direct services (i.e. in-court support during hearings and trials, providing medical, psychological, legal, financial, shelter, childcare and employment services); responding to victim inquiries, determining program eligibility for victim assistance services; and providing information to victims regarding court dates/ changes, results of trial and other notifications.

OR

Applicants may also qualify based on education. To qualify for the GS-11 level, applicants must have one of the following types of education in a related field (e.g., Criminal Justice): a Ph.D. or equivalent doctorate degree; OR 3 full years of progressively higher level graduate education leading to such a degree. Education at the graduate level must be in an accredited college or university and must demonstrate the knowledge, skills, and abilities necessary to perform the duties of the position.

OR

Combining Education and Experience: Combinations of successfully completed graduate education and experience may be used to meet total qualification requirements. In order to qualify based on a combination, graduate education must be in excess of 2 full years.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

Career Transition Assistance Plan (CTAP)- The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .
Education
All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, see http://www.ed.gov
OR
Education completed in foreign colleges or universities may be used to meet the above education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to timely provide such evidence by submitting proof of creditability of education as evaluated by a credentialing agency with your application materials. More information may be found at http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html . All documentation must be in English or include an English translation.
Additional information
Payment of relocation expenses will not be authorized.

The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.

Veterans' Preference- If you are entitled to Veterans' Preference, you must indicate the type of preference you are claiming in your application and submit the appropriate documentation, as specified below.
In order to verify your Veterans' Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable); or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that shows your military service was performed under honorable conditions.
In addition, if you are a disabled veteran, a Purple Heart recipient, or widow/widower if a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit a Standard Form (SF) 15, "Application for 10-Point Veteran Preference" dated October 2013 and all the other required documentation identified on the reverse side of the SF-15 to support your preference claim.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov .
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.

Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or nonmembership in an employee organization, or on the basis of personal favoritism.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

Your complete application package (resume/supporting documentation, online questionnaire, and USA Hire Competency Based Assessment) will be evaluated and rated using DOJ's Category Rating and Selection Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If it is determined you meet minimum qualification requirements, your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified . Within these categories, applicants eligible for Veterans' Preference will receive selection priority over non-veteran preference eligibles. In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest quality category (i.e., Best Qualified).

You will be rated on the following Competencies (see The Delegated Examining Operations Handbook, Appendix F for definitions):
Attention to Detail, Customer Service, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Self-Management, Stress Tolerance, and Teamwork

You must complete the initial online assessment and the USAHire Assessment.

Background checks and security clearance
Security clearance
Public Trust - Background Investigation

Required Documents

Required Documents
You must provide a complete Application Package, which includes
  • Required: Your responses to the Occupational Questionnaire.
  • Required: Your resume showing relevant experience and dates (month/day/year) of employment and work schedule for each (e.g., part-time XX hours per week or full-time)(cover letter optional).
  • Required if you meet qualifications based on education: An unofficial college transcript (Note: If you are selected for this position, official transcript will be required prior to your first day.) and foreign education evaluation documentation, if applicable, as described under the "Qualifications" section of this vacancy announcement.
  • Required, if applicable: Veterans' Preference documentation. (See Benefits and Other Information section for details.)
  • Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.
  • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at: https://help.usastaffing.gov/Apply/images/9/94/USA_Hire_Reasonable_Accommodation_Request_Form.pdf
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Benefits

Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.