Job Type: Full-time
Hours: Monday-Friday 7:30am - 4:30 pm EST
Work Location: In person in our corporate office at 611 W. Manning Street, Chattanooga, TN
Pay $16-$18 hour
Jake Marshall Service, Inc. is looking for a full-time work order entry clerk for their Chattanooga office. You will be responsible for taking service calls and entering work orders into the field service software.
Duties and Responsibilities:
· Greet customers via multi-line phone system
· Collecting appropriate information from customers to enter the work order into the system.
· Entering the work order into the field service software
· Sending work orders to the appropriate field service coordinator for that branch so they can dispatch the technician.
· Send invoices out to customers via mail/e-mail.
· Fill in for Service Coordinators when they are out of the office.
· May help with other clerical duties in the office as needed.
Qualifications:
High School Diploma or equivalent required.
Excellent customer service skills.
Excellent verbal communication, listening skills, and a clear, consistent speaking voice.
Must be able to multi-task, be self-motivated and work independently as well as be a team player.
Must be able to work in a fast-paced environment with frequent interruptions.
Must possess excellent interpersonal skills with the ability to interact with staff and customers in a positive manner.
Must have excellent computer and data entry skills.
Must be a quick learner.
Experience with Microsoft office suite is required.
Type 35+ WPM.
Must pass a background check and drug screen.
Equal Opportunity Employer
Drug-free workplace
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No nights
- No weekends
Ability to Commute:
- Chattanooga, TN 37405 (Required)
Ability to Relocate:
- Chattanooga, TN 37405: Relocate before starting work (Required)
Work Location: In person
