The District Operations Manager of a CE Power Solutions Service Location is responsible for the overall performance of the division location including job costing, safety, employee reviews, and operational issues. The incumbent is responsible for establishing a close working relationship with the Sales Executives, Sales Manager, Operation Managers from all CE Power locations, and all corporate support personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assesses job specific manpower needs and coordinates assignments with lead field technicians. Ensures core technical requirements for each job are clearly understood and technicians are appropriately assigned to projects by matching their knowledge, skill, and abilities to project specifications.
Actively communicates with other departments to assure activities are properly coordinated.
Receives technician reports and updates administration for follow up; prepares weekly production status reports; attends production meetings; works with sales team to create sales edit slip/special job functions or details.
Identifies suppliers with the capabilities to meet material and equipment needs for shop and field activities. Proactively follows up and resolves issues regarding material and equipment availability and delivery times.
Establishes and maintains master lists for equipment and special tools as well as preventive maintenance and calibration schedules. Ensures preventive maintenance activities are performed as scheduled and testing equipment is properly calibrated.
Maintains and reviews job folders for complete and accurate information. Verifies that all required documentation and records related to test equipment and calibrations are on file.
Ensures shop area is clean and organized for efficiency by adhering to a “Setup, Do and Put Away” policy.
Contains material costs by eliminating wasteful practices and implementing appropriate control measures. Compiles and maintains inventory records of quantity, type, and value of material, equipment or supplies in stock.
Ensures test reports are completed, processed and reviewed on a timely basis.
Takes corrective action with technicians as required.
Is responsible for managing the invoicing process, and reducing errors and delays to optimize cash flow.
Evaluates department talent base, conducts performance evaluations, identifies training needs, and recommends effective action plans for meeting performance expectations.
Communicates regularly with senior leadership team regarding staffing needs, objectives, issues and open projects.
Oversees purchasing, shipping /receiving process and maintains S/R log.
Ensures company vehicles are properly serviced and maintained.
Maintains employee training schedule and coordinates training activities.
Supervises process of master equipment list with calibration schedule.
Reviews technicians weekly time report for accuracy.
Attends company-wide production meeting and provides weekly production status report.
Reviews monthly COGS report with Finance and identifies problems and errors.
Utilizes the experience of all resources in the company including corporate engineering.
Develops and maintains an excellent working relationship with Florida sales team for technical support, management support, and the quoting and execution of jobs profitably.
Assists with sales estimates and proposal review as needed.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Adaptability: Shows resilience in the face of changing circumstances and shifting priorities; works well under stress and pressure and is not easily discouraged. Does not become defensive when receiving feedback from others, but instead uses feedback as a tool to do a better job.
Coaching: Monitors day-to-day work performance of employees and provides guidance in improving current job performance. Gives employees feedback that is specific and behavioral rather than judgmental.
Collaboration: Works effectively with others at all levels in the organization in order to achieve meaningful results; is patient and cool headed; communicates a willingness to consider the suggestions and ideas of others.
Customer Satisfaction: Responds to customer needs, questions, and concerns in an accurate, courteous and diplomatic manner; negotiates “win-win” outcomes.
Dedication: Sets high personal standards and places job accomplishment high on the priority list; takes the initiative regarding job functions and responsibilities; able to stick to a task or pursue a goal over the long-term.
Organizing and Planning: Juggles multiple priorities and properly identifies issues requiring immediate attention from those that are less urgent.
Team Builder: Balances team and individual responsibilities; exhibits objectivity and openness to others' views and is able to build morale and group commitments to goals and objectives. Puts success of team above own interests and supports everyone's efforts to succeed.
The position is considered to have moderate physical demands that requires the incumbent to communicate orally, write, hear at a conversational level, and operate a fork lift and noncommercial motor vehicles
While performing the duties of this job, the employee is frequently required (25-75% time on job) to stand and walk throughout the workday and occasionally (up to 25% time on job) sit at a desk or workstation. On rare occasions (no more than 5% time on job) the employee will be required to stoop, kneel crawl and climb ladders up to 3-4’.
On occasion (up to 25% time on job) the employee will be required to pull wheel mounted breakers weighing 300-400 lbs. up to 30-40’ and be required to carry up to 40 lbs. a distance of 50’.
The employee will constantly (more than 75% time on job) work indoors and on rare occasions (no more than 5% time on job) be exposed to chemicals such as mineral oil and silicone oil. The employee will occasionally (up to 25% time on job) work with machinery and moving parts and frequently around material handling equipment. The employee may be required to wear protective eyewear, ear protection, gloves and other personal protective equipment as job tasks warrant.
Experience: A minimum of five years related experience in the power field. The incumbent must have well-developed organizational skills and strong interpersonal skills in interacting with management, technical support staff, suppliers, and customers.
Reasoning Development: Ability to carry out instructions furnished in written or oral form; deal with problems involving several concrete variables.
Mathematical Development: Ability to add, subtract, and divide all units of measure.
Language Development: Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English.
Licensures and Certifications: None.
Education: EE or EIT with focus in Power preferred; High School Diploma or equivalent.
CE Power Holdings, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CE Power Holdings, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
CE Power Holdings, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of CE Power Holdings, Inc. employees to perform their job duties may result in discipline up to and including discharge.
CE Power Holdings, Inc. participates in E-VERIFY, to verify the identity and employment eligibility of all persons hired to work in the United States.