Cheese/Deli Lead - 180

Roundy's - Shorewood Hills, WI3.4

30+ days agoFull-time
Company Name: Roundy's
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist manage in achieving sales and profit goals established for the Cheese department, and monitor and control all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Offer product samples to help customers discover new items or products they inquire about.
Inform customers of cheese specials.
Responsible for training and coaching associates within the department to effectively perform their job duties at a satisfactory or above level.
Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink.
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
Adequately prepare, package, label and inventory ingredients in merchandise.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Display a positive attitude.
Understand the store's layout and be able to locate products when requested by customer.
Stay current with present, future, seasonal and special ads.
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risk, or issues and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:
Current food handlers permit once employed
Effective communication skills
Knowledge of basic math

Desired Previous Job Experience
High school diploma or equivalent
Retail experience
Second language: speaking, reading and/or writing
Education Level: Bachelor's Desired
Required Certifications/Licenses: None
Position Type: Full-Time
Shift(s): [[mfield4]]
Regions: Midwest

States: Wisconsin

Keywords:
Jobs at Roundy's: At Roundy's, our values are rooted in the Midwest –we work hard and we believe in the team members that make what we do possible each day. It’s these values that allow us to continue to grow and provide our customers with the best value and service as we have for over 140 years. Here, you’ll find opportunities to advance your career, fulfill a leadership role and be a member of team that is dedicated to supporting our stores and creating a shopping experience that customers love.

Company Overview
Kroger Family of Companies employs nearly half a million associates who serve customers in 2,782 retail food stores under a variety of local banner names in 35 states. Our Family of Companies also operates 2,268 pharmacies, 274 fine jewelry stores, 1,489 supermarket fuel centers and 38 food production plants in the United States. Kroger is dedicated to our Purpose: to Feed the Human Spirit™ by serving America through food inspiration and uplift and creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement.