Medical Assistant I

Chiricahua Community Health Centers - Benson, AZ (30+ days ago)4.0


Reports To: Medical Support Staff Supervisor

Job Summary: Assists provider and clinical staff in the administration of patient care in assigned clinical areas.

Qualifications and Requirements:
To perform this job successfully, and individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This job description in no way implies that these are the only duties to be performed and may be modified, interpreted and/or applied in any way as necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Essential Job Duties:
Identifies patient health care service requirements while being aware of age specific needs and protocols.
Directs patient to exam rooms, obtains and records accurate routine patient vital signs, prepares patient for examination, and assists in performing procedures, injections and other treatments as ordered by provider.
Assists provider in examination of patients and gives instructions as directed by provider.
Fills out appropriate immunization paperwork for recording purposes.
Answers phone calls and takes messages. Returns patient calls as directed by provider.
Cleans and prepares rooms between patients and stocks exam rooms.
Processes referrals, medication refill requests, and coordinates appointments for specific care and diagnostic procedures.
Acts as a liaison between providers and other care givers.
Pulls requested charts for messages and documentation.
Receives reports on patients and delivers them to the appropriate provider.
Notifies patient of test results when instructed to do so by provider.
Performs sterilization of instruments and surgical packs in a timely manner.
Documents and maintains records of verbal and written procedures, medication, delivery of care, and pertinent information regarding patient care services.
Complies with infection control policies and protocols; follows medication administration, storage procedures and controlled substance regulations.
Ensures operation of medical equipment by completing preventive maintenance requirements, following manufacturer’s instructions, reporting malfunctions, requesting repairs, maintaining equipment inventory, and evaluating new equipment and techniques.
When needed, performs lab draws and maintains laboratory documents.

Required Education, Experience, Certificates & Licenses:
High School Diploma or GED.
Medical Assistant Certification or Military experience in Medical Assistant Program or Grandfather Clause accepted.
Cardio Pulmonary Resuscitation (CPR) certification required.
Automobile and valid driver’s license necessary as position may require some travel.

Required Language Skills:
Ability to comprehend and compose instructions, correspondence and communications in English in both oral and written format.
Bilingual in English and Spanish may be required based on current staffing patterns, patient population, and/or duty assignment.

Physical Requirements:
Ability to frequently exert enough force to move objects weighing up to 25 pounds.
Ability to continuously remain in a stationary position.
Ability to constantly move about inside the work place to assist patients, operate office or medical equipment, etc.
Possesses hand-eye coordination and manual dexterity necessary to constantly operate computer, telephone, other office machinery, and medical equipment.
Possesses close visual acuity necessary to accurately record and view information on a computer monitor, handwritten and typed documents.
Ability to discern the nature of sounds at a normal spoken volume.
Possesses range of body motion and ability to exert enough force to lift and move adult and pediatric patients.

Other Required Knowledge, Skills, and Abilities:
Ability to perform basic medical math that may include the use of ratio/proportion, dosage calculation, metric and household equivalents, roman numerals, abbreviations, and general math including percentages, etc.
Ability to gather data in an organized fashion from varied sources.
Ability to perform variety of assignments requiring independent judgment.
Ability to resolve challenges and work under pressure.
Knowledge of health plans and community health centers preferred.
Knowledge of HIPAA rules and regulations.
Computer literacy required.
Knowledge of Electronic Health Records preferred.

Work Environment & Conditions:
Work environment is typical of a health clinic setting with occasional exposure to communicable diseases, bodily fluids and hazardous chemicals.
Work occasionally involves use of medical equipment with proximity to electrical current, and exposure to moving mechanical parts and some hazardous chemicals.
Work requires occasional travel and flexible hours so that early morning, evenings and weekends are accommodated.