Rental Agent

U-Save Car & Truck Rental - Frederick, MD (30+ days ago)


Are you looking for more than a seasonal position?

U-Save Car & Truck Rental is currently seeking energetic and computer savvy applicants to employ our main office in Frederick. We are looking for an individual with a flexible schedule that is able to work anywhere from 20–35 hours per week. Additional details are provided below.

Job Responsibilities:

  • Create an optimal sales & service experience for our customers, from the initial contact (in person, by phone, or electronically) to the close of the rental
  • Manage and assist customers within the queue to minimize wait time
  • Provide your expertise to assist customers in selecting the best vehicle for their specific needs
  • Review rental policies, services, & fees with customers
  • Verify active insurance coverage
  • Highlight the features of the vehicle the customer will be driving
  • Keep fleet status up to date (enter/close contracts)
  • Aid in maintaining/detailing vehicles
  • Maintain a clean & organized office
  • Light detailing/cleaning of returned vehicles
  • Handle consumer complaints with professionalism & confidence
  • Complete daily tasks assigned by management (i.e. filing, reconciling, etc)

Qualifications:

  • At least 21 years of age
  • Valid driver’s license with minimal violations and/or accidents (need to provide a print out of your driving record)
  • Some college level education or equivalent experience
  • At least one year of customer service experience (automotive experience preferred)
  • Able to work in the United States without a work authorization/sponsorship by our company now or in the future
  • Demonstration of proficient English (fluency in other languages is a plus)
  • Professional, accountable, & able to grasp new concepts quickly
  • Organized, self-motivated, & capable of multitasking
  • Great verbal and written communication skills
  • Must be detail oriented

Physical Requirements: Applicant needs to possess all of the physical capabilities necessary to complete the responsibilities detailed above. The main functions of this position include, but are not limited to: sitting, standing, driving, reading, writing, speaking, typing, filing and cleaning. Some prior knowledge of equipment operations such as computers, telephones, & fax machines are required

HOURLY WAGES:

Position begins at $10.50

Job Type: Part-time

Salary: $10.50 /hour

Experience:

  • general automotive: 1 year (Preferred)
  • Customer Service: 1 year (Required)

Education:

  • High school (Required)

Location:

  • Frederick, MD 21704 (Required)

License:

  • Valid driver's license (Required)

Work authorization:

  • United States (Required)