Full Job Description
Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!
Good Shepherd Services is seeking a dynamic, compassionate, results driven, team player who will exercise bold leadership as the Trauma-Informed Practice (TIP) Specialist for Community-Based Programs. The TIP Specialist leads the implementation of trauma-informed, strength-based practices with lots of energy and optimism, influencing and motivating a wide range of professionals throughout the community-based programs. The TIP Specialist works in partnership with other members of the division utilizing best practices in the field of traumatic stress studies to deepen and expand trauma-responsive service delivery throughout GSS programs and departments. The Specialist will be experienced in and knowledgeable about non-profit service delivery and trauma-informed practice and have substantial experience in training and working with groups, including the ability to translate TIP-based knowledge models and research to be accessible to diverse staff populations. The ideal candidate will work passionately to advance GSS’ Our Approach (trauma-informed practice and youth and family development) through a resiliency-based and growth-mindset lens within the context of GSS’ mission, values, and anti-racism and equity framework.
Reports to: Director of Trauma-Informed Practice and Resiliency
Location: Office Location: TBD with travel throughout Manhattan, Brooklyn and Bronx
Hours: 35 Hours/Week; Exempt
Critical core competencies for successful performance in this role are:
Strong facilitation and group work skills.
Substantial experience training with proven ability to do so with staff at varying professional levels.
Strong collaboration skills with a high degree of emotional intelligence and self-management skills.
An understanding of non-profit social service program delivery.
Ability to teach, influence and coach others.
Highly developed communications and presentation skills, including written, verbal and interpersonal.
Thriving in an atmosphere of group decision-making and shared governance, while being able to execute independently.
High integrity, sound judgment and enthusiasm.
Adaptability and flexibility.
Ability to value diverse perspectives and treat all persons with dignity and respect.
Unquestionable personal code of ethics, respecting diversity and ability to build trust.
Creative problem solver with a strong strategic mindset.
Conduct assessments of program areas to determine staff awareness of and readiness to use trauma-informed practice.
Create implementation plans for how trauma-informed practice will be integrated into each program area.
Facilitate and host groups in response to crisis and significant events, work with wide range of personnel to offer trauma-based program planning and trauma-informed practice meetings.
Provide support and guidance to staff around critical incidents and crisis.
Monitor the adherence and fidelity of Our Approach practices, trauma-based models and interventions.
Assist with assessments, data and outcomes.
Serve on the agency-wide TIP Core Team and TIP Steering Committee.
Facilitate program and department TIP Meetings, Our Approach gatherings, and related communities of practice.
Contribute to the development of a trauma-informed strategic vision/plan for GSS.
Represent the agency at internal and external meetings and conferences.
Perform other duties as assigned.
Minimum of 2+ years of progressive leadership experience working in the non-profit or educational sector with a sound understanding of social-service programming.
Experience developing curriculum materials including handouts, power point slides, guides, training and resource materials and manuals.
Group facilitation and training experience required.
Familiarity with models of Trauma-Informed Practice is required.
Strong and proficient computer literacy.
Ability to work across NYC boroughs, with flexible hours from time to time.
Candidates with BA/BS and advanced degree are encouraged to apply. MA degree desirable (additional years of progressive leadership experience may substitute for advanced degree.)
All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.
Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with.
Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.