Assistant to the City Manager

City of Santa Clara, CA - Santa Clara, CA

Resume Packets must include a "Letter of Interest and Intent" and a detailed resume. Applicants may submit resume packets using the "Apply Now" feature from the job announcement on or submit hard copies to the City of Santa Clara Human Resources Department,1500 Warburton Ave. Santa Clara, CA 95050

Recruitment Timeline:
Filing Deadline: Wednesday, November 14, 2018
Interviews: TBD

This is a senior staff position in the unclassified service responsible for managing complex studies and projects of a citywide nature often involving representation of the City Manager's Office. This position may also oversee and administer activities related to the City's Convention Center, so prior experience with the travel and tourism industry, economic development, and administration of tourism districts and facilities, as well as contract oversight and records management, are desirable qualifications. Assignments may include maintaining relations with committee and intergovernmental groups and providing staff support to Council members. Incumbents in this position will have considerable independence in making judgments related to their assignments and must handle situations with great sensitivity, tact and diplomacy. This position is distinguished from the Management Analyst classification by its higher level of independence and citywide focus of project and program management.

As a member of the City's unclassified service, this is an "at-will" position. The incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and Values.
Typical Duties: Duties may include, but are not limited to, the following:

Under general direction:
Prepare a variety of reports summarizing project, study, and program data, analyze related data and make recommendations based on findings;
Serve as a project lead and provides direction to assigned staff;
Manage, train and evaluate staff and develop processes designed to support a continuous learning assignment;
Resolve complex customer service issues;
Develop, implement, interpret, and ensure compliance with rules and regulations, laws and codes, policies and procedures;
Assist in the development and implementation of citywide goals, objectives, policies, priorities and procedures;
Develop citywide policies;
Provide staff support to Council committees and serve as a liaison between the City Manager's Office, the Council, and the community;
Represent the City Manager at board and commission meetings, as well as at community meetings and events;
Prepare and edit written and oral reports for management, boards and commissions, and City Council with a high degree of technical expertise;
Perform project and policy analysis, which includes: conducting research; determining and raising pertinent issues; summarizing findings; presenting results and administering programs;
Prepare drafts and/or review ordinances, resolutions, administrative policies, contracts, and other documents;
Coordinate preparation of grants and/or contracts;
Monitor Federal and State legislation for impacts on City functions and business and coordinate City response;
Attend meetings of the City Council, boards and commissions, and other public meetings; and
Perform other work as assigned.

Minimum Qualifications: EDUCATION AND EXPERIENCE

Minimum Qualifications:
Graduation from an accredited college or university with a Bachelor's Degree in Public or Business Administration, or a closely related field; and
Five (5) years of increasingly responsible professional level experience performing policy and/or program analysis, including two years of experience in a management level position with a public agency.

Desirable Qualifications:
A Master's degree in Public or Business Administration, or a closely related field is desirable.
Experience in administration of tourism districts and facilities, as well as contract oversight and records management, are desirable.
Strong analytical and writing skills are desirable.
Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

May be required to work odd and unusual hours.
Must be able to perform all of the essential functions of the job.
Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100.

Knowledge, Skills, and Abilities: Knowledge of:
Principles and practices of government organizations, powers and limitations of governmental functions, organizational management and supervision;
Research methods, including statistics;
Organization and operating procedures of a municipal city manager's office;
Federal, State, local and regional grant processes, procedures and timelines;
Computer software programs such as Microsoft Word, Excel, permitting software and Geographic Information System (GIS); and
Office safety practices, procedures and standards.

Ability to:
Communicate logically and clearly, both orally and in writing;
Prepare and present highly technical and complex written and oral reports to City Council, boards and commissions, Citizens and City Staff;
Exercise independent judgment and initiative with minimal supervision;
Effectively manage, organize, train and supervise assigned staff;
Build credibility, trust and strong working relationships with internal and external stakeholders by working cooperatively and collaboratively;
Work in a team-based environment and achieve common goals;
Handle stressful or sensitive situations with tact and diplomacy;
Establish and maintain effective working relationships with those contacted in the course of work;
Manage, organize and conduct planning research studies and reports;
Draw logical and perceptive conclusions from factual data;
Define alternative actions and creative solutions;
Effectively handle multiple priorities, organize workload and meet strict deadlines; and
Walk or stand for extended periods of time and bend, stoop, crawl, climb, and lift as necessary to perform assigned duties.