Program Director I - Transitional Housing (North County)

YMCA of San Diego County - San Diego, CA4.0

Full-timeEstimated: $38,000 - $48,000 a year
The Program Director I - Transitional Housing will coordinate and supervise major functions of North County Transitional Housing Programs, including, Transitional Housing Placement Program for Nonminor Dependents (THPP-NMD), Transitional Housing Program Plus (THP+), and Transitional Youth Housing (TYH) including direct supervision of service staff, behavior intervention with participants, goal tracking, outreach, facility maintenance, community relations and contract compliance.

What a Program Director - Transitional Housing Does...

Participate in agency decision-making, program planning, policy development and administration oversight
Coordinate and manage individual supervision, group supervision, staff meetings, and program development meetings as scheduled
Ensure a clean, well-maintained and safe facility
Ensure programs operate in compliance to contract and community care licensing requirements
Manage resident and participant cases, including transition plans, educational/employment and emotional goals
Create, update, and maintain all program forms
Handle on-site participant crisis situations, over the phone crisis calls, and referrals
Recruit, train, manage, supervise, and motivate program teams
Perform mediation and crisis intervention between clients and staff as needed
Counsel program staff and program participant at intake regarding goals and progress related to independence
Oversee and coordinate orientation, intake and discharge procedures for program participants
Serve as the liaison with social service agencies and referral sources
Track goals, compile data and complete reports for federal, state and local funding sources as directed by the Department Head
Ensure delivery of consistent levels of service, including coordination with Program staff
Carry out disciplinary actions for program participants (i.e. contracts, discharges, etc.)
Maintain records and case files as well as data entry into approved database
Ensure participants receive follow-up interviews and aftercare casework
Ensure that community group for participants are in compliance with contract requirements
Involve youth in program planning activities
Must be accessible to facility, participants, and staff at all times and carry an agency cell phone while on and off duty
Develop and implement goals, objectives, policies, and procedures for the programs which reflect the mission, values, and needs of the project and organization
Conduct ongoing evaluation of the programs and services delivered by the staff and volunteers, and implement improvements as necessary
Promote the safety and well-being of participants by modeling and encouraging healthy communication, safety-focused decision-making, and acceptance of diversity
Work to eliminate barriers to service, particularly from historically oppressed communities
Document work efforts to develop more effective ways to reach and serve minority/underserved populations
Facilitate weekly case reviews with case management and program staff to review progress of all residents
Development and implement risk management and emergency/disaster planning
Ensure contractual objectives are met and documented appropriately
Complete reporting requirements for all contracts and funding sources
Oversee services for participants residing in North County Transitional Housing programs
Manage relationships with community partners, volunteers, donors, staff, participants, executive management, association staff and other stakeholders
Refer to and interface with Housing Authorities to ensure positive relationship is maintained
Attend County-wide housing development and other collaborative meetings
Oversee delivery of consistent and quality services; work with clients, public/private organizations and program staff
Assist with participant application process and placement in transitional living facilities
Oversee the management of all lease agreements, including master leases and scattered-site leases
Ensure that fair housing laws are being implemented and that participants are being treated in accordance to federal and state fair housing laws
Implement best-practice policies and procedures to promote positive outcomes for participants in transitional housing
Transport participants in YMCA vehicle to and from activities and appointments as needed
Perform other administrative tasks as assigned and assist with maintaining proper document storage and auditing
Participate in and attend all required staff meetings, trainings, YMCA staff development events and appropriate agency-wide committees
What We Look for in a Program Director I - Transitional Housing...

Bachelor’s degree in social work, psychology, or a related field is required, Master’s degree preferred
Must be 21 years of age or older
Minimum of 5 years’ experience working with young adults (ages 16-24) required
Experience with supervision, staff training, budget monitoring, and group process required
Familiarity with the operations of a residential or transitional living program required
Experience with Independent Living Skills issues required
Experience with federal, state and local fair housing laws preferred
Basic computer knowledge and skills
Must be self-aware, flexible, adaptable and teachable.
Must be able to work independently and as part of a team.
Strong organization skills with the ability to work in an environment of rapidly changing deadlines.
Must have reliable transportation to travel throughout San Diego County
Valid CA Driver's License
Good driving record
Current CDL H6 print-out (must be dated within 30 days of application)
Pass pre-employment drug testing
Pass vehicle proficiency exam
Criminal record clearance by being fingerprinted prior to reporting to work and signing a statement regarding criminal convictions
A physical exam and negative TB test results
Visual and auditory ability to respond to critical incidents and the physical ability to act swiftly in an emergency situation
Ability to adequately observe participants activities, enforce safety regulations and apply appropriate policies and procedures
Must possess the ability to lead and interact in group activities and perform related physical skills
Current CPR and First Aid certification required and must be from one of the following certifying organizations: American Red Cross, American Heart Association, or American Safety and Health Institute