Operations Manager

SOLID Surface Care, Inc. - San Francisco, CA (30+ days ago)5.0

SOLID Surface Care, Inc. is a progressive, innovative, and industry leading commercial facilities services provider and is looking for an Operations Manager to join our team in the San Francisco, CA. SOLID Surface Care, Inc., is a unified team of surface care experts who provide the highest level of care for all hard and soft surfaces while providing a world-class client experience.

Essential Functions:

SOLID Care, Inc. is seeking a talented and experienced Operations Manager to join our team in our San Francisco, CA office. Reporting directly to the Director of Operations, the Operations Manager will responsible for the following:

  • Effectively manage technician and subcontractors
  • Write and monitor schedule deviations and variances
  • Maintain record of scope changes, trends, and variances that potentially affect schedule performance
  • Analyze change orders for schedule impacts
  • Analyze profitability reports and consult with management team on an as-needed basis
  • Provide administrative and operational support

Job Requirements:

  • 5+ year’s relative experience (including customer relationship/account management in a construction/janitorial/ or industrial facilities environment) with at least 2 years of experience managing direct reports
  • Recent experience with scheduling (work crews) and demonstrated ability to drive robust scheduling decisions
  • Prior experience reviewing production plans for appropriate action to take or reschedule work crews
  • Ability to report and monitor production forecast load and capacity
  • Strong technical analytical skill and the ability to problem solve
  • Ability to work under pressure and to maintain cooperative relationships at all levels
  • Intermediate to Advanced proficiency in MS Office (including Outlook, Word, & Excel)

Job Type: Full-time


  • Operations Management: 5 years (Required)


  • San Francisco, CA (Required)